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Connect Trengo and Bigin by Zoho CRM to unlock the power of automation

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Zapier makes it easy to integrate Trengo with Bigin by Zoho CRM - no code necessary. See how you can get setup in minutes.

Select a trigger from Trengo

A trigger is an event that starts your Zap and runs the workflow. For example, with Trengo, a trigger could be "New Inbound Message."

A trigger is the event that kicks off your automated workflow.

Setup an action from Bigin by Zoho CRM

An action is what takes place after the automation is triggered. For example, with Bigin by Zoho CRM, the action could be "Create Call."

An action is the event that your automated workflow performs when triggered.

That’s it! You just connected Trengo to Bigin by Zoho CRM

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Triggers and actions are the main components of every automated workflow.

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25m

Customers have created over 25 million Zaps on the platform

6 mins

The average user takes less than 6 minutes to set up a Zap

Make work flow with AI

Level up your Trengo to Bigin by Zoho CRM integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.

Learn about AI automation

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Connect Trengo and Bigin by Zoho CRM to integrate crucial parts of your business

With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.

Automate your lead management and improve conversions

With Zapier, you can automate every part of your lead funnel and give yourself the best chance at converting leads. Automate everything from lead capture to outreach to reporting—and close more deals as a result.

An illustration representing how to automate lead management with Zapier.

Create more impactful campaigns with automation

Measuring campaign performance across platforms can get chaotic. Plus, digging up the right metrics costs you precious time and effort. With Zapier, you can create a centralized view of your performance, skillfully manage your lists, and ensure your campaigns drive ROI across the business.

An illustration representing how to measure campaign impact with Zapier.

Provide world-class support with a little help from automation

Support reps can't be productive when they have to track down crucial information for every incident or ticket. With Zapier, you can automatically send your reps the context they need to resolve tickets quickly and create a seamless customer experience.

An illustration representing how to automate customer support with Zapier.

Automate your way to actionable, up-to-date data

The days of manually exporting and importing data are over. With Zapier, you can send data where it needs to go, in the format you need it—so you can centralize your data and unlock more insights.

An illustration representing how to move and manage data with Zapier.

Resolve incidents faster with automation

Your technical support team wants to focus on tech tickets rather than admin work. With Zapier, you can automate everything from ticket creation to routing to inter-team communication—eliminating friction from incident management and increasing speed to resolution.

An illustration of a flow chart representing how to resolve tickets and incidents with Zapier.

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

New Inbound Message
Triggers when an inbound message is created.
Trigger
Instant
Try It
New Internal Note
Triggers when an internal note is created.
Trigger
Instant
Try It
Phone Call Ended
Triggers when a phone call has ended.
Trigger
Instant
Try It
Phone Call Started
Triggers when a phone call has started.
Trigger
Instant
Try It
- Channel ID
  Required
- Phone
- Direction
  Required
- Contact name
- Note
- Duration
- Recording URL
Action
Write

- WhatsApp Message Template ID
  Required
- Recipient Phone number
  Required
- Dynamic Content
Action
Write
- Term
Action
Search

- Organization
  Required
Trigger
Instant
Try It
- Organization
  Required
Trigger
Instant
Try It
- Organization
  Required
Trigger
Instant
Try It
- Organization
  Required
Trigger
Instant
Try It
- Organization
  Required
Trigger
Instant
Try It
- Organization
  Required
Action
Write
- Organization
  Required
Action
Write
- Organization
  Required
Action
Write
- Organization
  Required
Action
Write
- Organization
  Required
Action
Write
- Organization
  Required
- Company ID
  Required
Action
Write
- Organization
  Required
- Company ID
  Required
Action
Write
- Organization
  Required
- Company ID
  Required
Action
Write
- HTTP Method
  Required
- URL
  Required
- Query String Parameters
- Headers
- Additional Request Headers
- Body
Action
Write
- Organization
  Required
- Full Name
- Email Address
- Mobile Number
- Phone Number
- Home Phone Number
Action
Search
- Organization
  Required
- Event Title
- Start DateTime
Action
Search
- Organization
  Required
- Task Name
Action
Search

Ticket Label Added
Triggers when a label is added to a conversation.
Trigger
Instant
Try It
New Outbound Message
Triggers when an outbound message is created.
Trigger
Instant
Try It
Phone Call Missed
Triggers when a phone call is missed.
Trigger
Instant
Try It
- Name
- Email
- Phone
Action
Write
- Channel ID
  Required
- Contact Identifier
  Required
- Contact name
- Message
  Required
- Email Subject
Action
Write
- Webhook URL
  Required
- Contact type
  Required
- Contact name
Action
Write
- Term
- Name
- Email
- Phone
Action
Search or write
- Organization
  Required
Trigger
Instant
Try It
- Organization
  Required
Trigger
Instant
Try It
- Organization
  Required
Trigger
Instant
Try It
- Organization
  Required
Trigger
Instant
Try It
- Organization
  Required
Trigger
Instant
Try It
- Organization
  Required
Action
Write
Create or Update Pipeline Record
Creates a new pipeline record or updates the details of an existing pipeline record.
Action
Write
- Organization
  Required
Action
Write
Create Pipeline Record
Creates a new pipeline record
Action
Write
- Organization
  Required
Action
Write
- Organization
  Required
- Company ID
  Required
Action
Write
- Organization
  Required
- Company ID
  Required
Action
Write
- Organization
  Required
- Company ID
  Required
Action
Write
- Organization
  Required
- Full Name
Action
Search
- Organization
  Required
- Deal Name
Action
Search
- Organization
  Required
- Product Name
- Product Code
Action
Search
- Organization
  Required
- Email
Action
Search

Learn how to automate Trengo on the Zapier blog

Learn how to automate Bigin by Zoho CRM on the Zapier blog

About Trengo

Trengo is a team collaboration tool to manage conversations from channels such as web chat, email and WhatsApp via one inbox.

Related categories

Customer Support

About Bigin by Zoho CRM

Bigin is a sales pipeline management software that lets you manage deals, track activities and keep all the interactions with your contacts at one place.

Related categories

Similar apps

Zapier Interfaces

App Builder, CRM (Customer Relationship Management), Forms & Surveys, Zapier

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