Text Integration + Zendesk
Respond to new Zendesk tickets with SMS messages from Text Integration
Easily stay on top of new support tickets with this automation. Once it's active, as soon as a new ticket is generated in Zendesk, this zap will automatically trigger a custom SMS notification from Text Integration. It will also allow your staff to check the ticket using only their mobile device via the shortened embedded URL.
Easily stay on top of new support tickets with this automation. Once it's active, as soon as a new ticket is generated in Zendesk, this zap will automatically trigger a custom SMS notification from Text Integration. It will also allow your staff to check the ticket using only their mobile device via the shortened embedded URL.
- When this happens...New Ticket
Triggers when a new ticket is added to a view.
- automatically do this!Sent Text Message
To send a new text message
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About Text Integration
Text Integration sends text messages globally that incorporate advanced automation capabilities.
Related categories
About Zendesk
Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.
