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Telzio + Zendesk

Get SMS alerts via Telzio for new Zendesk tickets

This integration links your Zendesk contact system to your Telzio VoIP service, sending an SMS message to the recipient of your choosing whenever a new ticket is created. This is ideal for hands-on managers who want alerts when new issues are reported.

This integration links your Zendesk contact system to your Telzio VoIP service, sending an SMS message to the recipient of your choosing whenever a new ticket is created. This is ideal for hands-on managers who want alerts when new issues are reported.

  1. When this happens...
    ZendeskZendesk
    New Ticket

    Triggers when a new ticket is added to a view.

    TriggerScheduled
  2. automatically do this!
    TelzioTelzio
    Send SMS

    Sends an SMS.

    ActionWrite
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Supported triggers and actions

What does this mean?
  • Zendesk triggers, actions, and search

    New Group

    Triggers when a new group is created.

    Trigger
    Scheduled
    Try It
    • Organization

    Trigger
    Scheduled
    Try It
    • ViewRequired

    Trigger
    Scheduled
    Try It
    • Tags

    Trigger
    Instant
    Try It
    • Ticket (Required for non-admins)

    Trigger
    Scheduled
    Try It
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About Telzio

Telzio provides companies with high-quality, feature-rich phone systems, and integrates teams under a seamless, cloud platform.
Learn more

Related categories

  • Phone & SMS
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