Skip to content
Telnyx logoTelnyx logo
Zendesk logoZendesk logo
Telnyx logoTelnyx logo
Zendesk logoZendesk logo

Telnyx + Zendesk

Telnyx + Zendesk

Telnyx + Zendesk integrations

Create Zendesk tickets for new Telnyx messages

Stay on top of customer communications with this automation. Whenever a message is received in your Telnyx account, a ticket will be created in Zendesk instantly. This speeds up your response rate, ensuring you're always providing excellent customer service.

  1. When this happens...
    Receive a Message
    Receive a Message
    Receive a MessageTriggers when an inbound message is received by one of your Telnyx messaging profiles.
  2. automatically do this!
    Create Ticket
    Create Ticket
    Create TicketTriggers when a new ticket is added (Zendesk may take an hour to make tickets available via their API with this trigger).
Start free with email
Start free with email
Google Logo Start free with Google
  • Free forever for core features
  • 14 day trial for premium features & apps

More things you can do with Telnyx and Zendesk

Discover other triggers and actions you can use with Telnyx and Zendesk

  • Telnyx triggers, actions, and search
    List TeXML Applications

    Retrieves a list of TeXML applications on a Telnyx profile -

    Trigger
    Polling
    Try It
    • Application Name
      Required
    Trigger
    Instant
    Try It
    • Fax Application Name
      Required
    • Webhook Event Failover Url
    Trigger
    Instant
    Try It
    • Application Name
      Required
    • Webhook Failover Url
    Trigger
    Instant
    Try It
    • Application Name
      Required
    Trigger
    Instant
    Try It
    • Application Name
      Required
    • Webhook Failover
    Trigger
    Instant
    Try It
    • Connection Id
      Required
    • Source Number
      Required
    • Destination Number (+E.164 Format) Example: +13005550000
      Required
    • From Display Name
    Action
    Write
telnyx logo
About Telnyx
Telnyx is a full-featured global communications platform with an SMS API built for reliable, enterprise-grade messaging on a secure network.
Related categories
zendesk logo
About Zendesk
Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.
Related categories
Similar apps
Help Scout integrationsHelp Scout integrations
Help Scout
Customer Support
Freshdesk integrationsFreshdesk integrations
Freshdesk
Customer Support
HappyFox integrationsHappyFox integrations
HappyFox
Customer Support

Related Zap Templates

Â