Superchat + WooCommerce

Superchat + WooCommerce integrations

Send WhatsApp template messages, update contacts and add them to contact lists, and create notes in Superchat for new orders in WooCommerce

When a new order is created in WooCommerce, Superchat automatically identifies or creates the customer’s contact using the provided phone number. A personalized message is then sent to confirm the order. The contact details are updated, and the customer is added to your contact list for future engagement. Finally, a note is created in Superchat to keep track of the order. This workflow simplifies order management and ensures your team stays informed at every step.

When this happens...
OrderTriggers when any Order is created, updated, deleted, etc.
TriggerInstant
automatically do this!
Create NoteCreates a note in a coversation.
ActionWrite

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More things you can do with WooCommerce and Superchat

Discover other triggers and actions you can use with WooCommerce and Superchat

- Trigger Rule
  Required
Trigger
Instant
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- Trigger Rule
  Required
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Instant
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- Trigger Rule
  Required
Trigger
Instant
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- Trigger Rule
  Required
Trigger
Instant
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- Trigger Rule
  Required
Trigger
Instant
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- Trigger Rule
  Required
Trigger
Instant
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Update Coupon
Updates an existing Coupon.
Action
Write

Update Customer
Updates an existing Customer.
Action
Write
Create Order Note
Creates a new Order Note.
Action
Write
Create Product
Creates a new Product or Variation.
Action
Write
Update Product Stock Quantity
Manage the stock quantity and stock status of an existing Product or Variation by SKU or ID.
Action
Write
Create Subscription
Creates a new Subscription.
Action
Write
Update Subscription
Updates an existing Subscription.
Action
Write
Update User Membership
Updates an existing User Membership.
Action
Write
Find Coupon
Finds a Coupon by searching.
Action
Search
Find Membership Plan
Finds a Membership Plan by searching.
Action
Search
Find Order
Finds an Order by searching.
Action
Search
Find Subscription Note
Finds a Subscription Note by searching.
Action
Search
Find User Membership
Finds a User Membership by searching.
Action
Search
Find or Create Customer
Finds a Customer by searching.
Action
Search or write
Find or Create Order
Finds an Order by searching.
Action
Search or write
Find or Create Subscription Note
Finds a Subscription Note by searching.
Action
Search or write
Find or Create User Membership
Finds a User Membership by searching.
Action
Search or write
Contact Updated
Triggers when a contact is modified.
Trigger
Instant
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Message Sending Failed
Triggers when sending an outbound message failed.
Trigger
Instant
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New Outbound Message
Triggers when a new message is sent.
Trigger
Instant
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- Webhook Target URL
  Required
- Values
Action
Write
- Conversation ID
  Required
- Content
  Required
- Attachments (File IDs)
Action
Write
- Sender name
  Required
- To (identifier)
  Required
- Content Type
  Required
Action
Write
- Contact ID
  Required
- First Name
- Last Name
- Gender
- Email Address(es)
- Phone Number(s)
Action
Write
- Conversation ID
  Required
Action
Write
- Conversation ID
  Required
- Status
  Required
Action
Write
- Field
  Required
- Value
  Required
Action
Search

- Trigger Rule
  Required
Trigger
Instant
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- Trigger Rule
  Required
Trigger
Instant
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- Trigger Rule
  Required
Trigger
Instant
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- Trigger Rule
  Required
Trigger
Instant
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- Trigger Rule
  Required
Trigger
Instant
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Create Coupon
Creates a new Coupon.
Action
Write
Create Customer
Creates a new Customer.
Action
Write
Create Order
Creates a new Order.
Action
Write
Update Order
Updates an existing Order.
Action
Write
Update Product Price
Manage the regular price or sale price of an existing Product or Variation by SKU or ID.
Action
Write
Update Product
Updates an existing Product or Variation.
Action
Write
Create Subscription Note
Creates a new Subscription Note.
Action
Write
Create User Membership
Creates a new User Membership.
Action
Write
- Stop on error
  Required
- HTTP Method
  Required
- URL
  Required
- Query string parameters
- Additional request headers
- Body
Action
Write
Find Customer
Finds a Customer by searching.
Action
Search
Find Order Note
Finds an Order Note by searching.
Action
Search
Find Product
Finds a Product or Variation by searching.
Action
Search
Find Subscription
Finds a Subscription by searching.
Action
Search
Find or Create Coupon
Finds a Coupon by searching.
Action
Search or write
Find or Create Order Note
Finds an Order Note by searching.
Action
Search or write
Find or Create Product
Finds a Product or Variation by searching.
Action
Search or write
Find or Create Subscription
Finds a Subscription by searching.
Action
Search or write
Contact Created
Triggers when a new contact is created.
Trigger
Instant
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New Inbound Message
Triggers when a new message is received.
Trigger
Instant
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Note Created
Triggers when a new note is created.
Trigger
Instant
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- Contact ID
  Required
Action
Write
- First Name
- Last Name
- Gender
- Email Address(es)
- Phone Number(s)
Action
Write
- Sender name
  Required
- To (Email Address or Contact ID)
  Required
- Subject
- HTML
- Text
- Attachments (File IDs)
Action
Write
- Sender name
  Required
- To (Phone Number or Contact ID)
  Required
Action
Write
- Conversation ID
  Required
Action
Write
- Conversation ID
  Required
Action
Write
- File Name
  Required
- File
  Required
Action
Write
- ID
  Required
Action
Search

About Superchat

Superchat is a messaging platform that combines relevant communication channels, streamlines customer support and makes messenger marketing accessible to any business.

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Related categories

CRM (Customer Relationship Management)

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About WooCommerce

WooCommerce is the eCommerce platform for WordPress. This connection requires a paid extension.

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Related categories

eCommerce

WordPress

Related Zap Templates

Send WhatsApp messages, update contacts, add them to contact lists, and create notes in Superchat for new customers in WooCommerce

Send WhatsApp messages, update contacts, add them to contact lists, and create notes in Superchat for new subscriptions in WooCommerce