Shortcut + Zendesk

Shortcut + Zendesk integrations

Add new Zendesk tickets as Clubhouse Stories

Want to keep track of every new Zendesk ticket? Zapier's Zendesk and Clubhouse integration track this for you. Set up this automation and whenever a new Zendesk ticket is added to a predefined view, a Clubhouse story will be created.

When this happens...
New Ticket in ViewTriggers when a new ticket is added to a view.
TriggerPolling
automatically do this!
Create StoryCreates a new story.
ActionWrite

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More things you can do with Zendesk and Shortcut

Discover other triggers and actions you can use with Zendesk and Shortcut

New Group
Triggers when a new group is created.
Trigger
Polling
Try It
- View
  Required
Trigger
Polling
Try It
- Tags
Trigger
Instant
Try It
- Who can view suspended tickets
Trigger
Polling
Try It
- Organization
Trigger
Polling
Try It

New User
Triggers when a new user is created.
Trigger
Polling
Try It
- User
  Required
- user_delete_copy
- Permanent Deletion
- user_delete_test_copy
Action
Write

- Ticket
  Required
- Tags
  Required
Action
Write
- Ticket
  Required
- Comment
  Required
- Comment format
- Should the comment be public?
- File
  Required
Action
Write
- Ticket
  Required
- Tags
  Required
Action
Write
- Ticket
  Required
- Subject
- Assignee
- Group
- New status
- New Comment to add to the Ticket
- New Comment format
- Should the new Comment be public?
- Tags
- Additional Tags
- Remove Tags
- Type
- Priority
- Submitter
- Brand
- External ID
- Requester
- Sharing Agreements
- Ticket form
- Collaborators
- Collaborator Emails
- Email CC
- Attachment
Action
Write
- Name
  Required
- Email
- Details
- Notes
- Phone
- Tags
- Role
- Organization
- External_id
- Verified
Action
Write
- Query
  Required
Action
Search
- Info
- Type
Action
Search
- Ticket_id
  Required
Action
Search
- Query
  Required
Action
Search
- Query
  Required
- Name
  Required
- Email
- Details
- Notes
- Phone
- Tags
- Role
- Organization
- External_id
- Verified
Action
Search or write
- Story Template ID
  Required
- Name
- Description
- Story Type
- Workflow
- Workflow State
- Team
- Epic
- Due Date
- Estimate
- Requester
- Followers
- Owners
- Iteration
- Labels
- External Links
- Comments
- Tasks
Action
Write
- Query
  Required
- Name
  Required
- Description
- Story Type
- Workflow
- Workflow State
- Team
- Epic
- Due Date
- Estimate
- Requester
- Followers
- Owners
- Iteration
- Labels
- External Links
- Comments
- Tasks
- Sub Tasks
Action
Search or write

- Tags
  Required
Trigger
Polling
Try It
- Organization
Trigger
Polling
Try It
New Organization
Triggers when a new organization is created.
Trigger
Polling
Try It
- Ticket (Required for non-admins)
Trigger
Polling
Try It
- Important
- View
  Required
Trigger
Polling
Try It
New View
Triggers when a new view is created.
Trigger
Polling
Try It
- Name
  Required
- Details
- Notes
- Tags
- Domain_names
- External_id
- Group_id
- Shared_tickets
- Shared_comments
Action
Write
- Subject
  Required
- Assignee
- Collaborators
- Collaborator Emails
- Group
- Requester Name
- Requester Email
- First Comment/Description format
- First Comment/Description
  Required
- Should the first Comment be public?
- Tags
- Status
- Type
- Priority
- Submitter
- Ticket form
- Sharing Agreements
- Brand
- External ID
- Email CC
- Attachment
Action
Write
- Ticket
  Required
- Comment body
- Comment format
- Should the Comment be public?
Action
Write
- Organization
  Required
- Name
- Details
- Notes
- Tags
- Domain_names
- External_id
- Shared_tickets
- Shared_comments
Action
Write
- User
  Required
- Name
- Email
- Details
- Notes
- Phone
- Tags
- Role
- Organization
- External_id
- Verified
Action
Write
- Stop on error
  Required
- HTTP Method
  Required
- URL
  Required
- Query string parameters
- Additional request headers
- Body
Action
Write
- Ticket_id
  Required
Action
Search
- Query
  Required
Action
Search
- Query
  Required
Action
Search
- Query
  Required
- Name
  Required
- Details
- Notes
- Tags
- Domain_names
- External_id
- Group_id
- Shared_tickets
- Shared_comments
Action
Search or write
- Name
  Required
- Description
- Story Type
- Workflow
- Workflow State
- Team
- Epic
- Due Date
- Estimate
- Requester
- Followers
- Owners
- Iteration
- Labels
- External Links
- Comments
- Tasks
- Sub Tasks
Action
Write
- Query
  Required
Action
Search

About Shortcut

Shortcut is a fast project management tool built for product and engineering teams.

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About Zendesk

Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.

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Customer Support

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