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Sendmode + Zendesk

Send SMS messages from Sendmode for new Zendesk tickets

Improve your helpdesk response times with this integration, which automatically makes initial contact with the requester via Sendmode SMS when they create new tickets in Zendesk.

Improve your helpdesk response times with this integration, which automatically makes initial contact with the requester via Sendmode SMS when they create new tickets in Zendesk.

  1. When this happens...
    ZendeskZendesk
    New Ticket

    Triggers when a new ticket is added to a view.

    TriggerScheduled
  2. automatically do this!
    SendmodeSendmode
    Send SMS

    Send an SMS via Sendmode API

    ActionWrite
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Supported triggers and actions

What does this mean?
  • Zendesk triggers, actions, and search

    New Group

    Triggers when a new group is created.

    Trigger
    Scheduled
    Try It
    • Organization

    Trigger
    Scheduled
    Try It
    • ViewRequired

    Trigger
    Scheduled
    Try It
    • Tags

    Trigger
    Instant
    Try It
    • Ticket (Required for non-admins)

    Trigger
    Scheduled
    Try It
sendmode logo
sendmode logo

About Sendmode

Sendmode is an SMS messaging application with fast secure delivery. Send alerts and notifications worldwide as SMS via our website, email, or API integration. Receive incoming SMS replies to virtual numbers and shotcodes as trigger events.

Related categories

  • Phone & SMS
zendesk logo
zendesk logo

About Zendesk

Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.
Learn moreHelp

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