ReadyCloud Suite + RingCentral

Create ReadyCloud Suite contact notes for new Ring Central missed calls

Connect VOIP, featuring RingCentral, to capture missed calls and post them as a ReadyCloud Suite contact note. If the phone number or caller name is matched to a contact, ReadyCloud Suite will post a note to that contact, so you always have a record of your last interaction. Your missed calls are listed in a rundown of your daily activity. Now you know what you’ve been missing.

Connect VOIP, featuring RingCentral, to capture missed calls and post them as a ReadyCloud Suite contact note. If the phone number or caller name is matched to a contact, ReadyCloud Suite will post a note to that contact, so you always have a record of your last interaction. Your missed calls are listed in a rundown of your daily activity. Now you know what you’ve been missing.

  1. When this happens...
    RingCentralRingCentral
    Missed Call

    Triggers when there is a new missed call.

    TriggerScheduled
  2. automatically do this...
    ReadyCloud SuiteReadyCloud Suite
    Find Contact

    Finds Contact by searching.

    ActionSearch
  3. then do this!
    ReadyCloud SuiteReadyCloud Suite
    Create Contact Note

    Creates a new Contact Note.

    ActionWrite
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Supported triggers and actions

What does this mean?
    • Description

    • ViewRequired

    • Phone Number

    • Extension Number

    • Direction

    • Recording Type

    • Missed Calls Filter

    • Results

    • Delay By

    Trigger
    Scheduled
    Try It
  • RingCentral triggers, actions, and search

    Do Not Disturb (DND) Presence Updated

    Triggers when a user wants to change the Do Not Disturb (DND) presence status.

    Trigger
    Instant
    Try It
    • Delay By

    Trigger
    Scheduled
    Try It
    • Type

    • StatusRequired

    Trigger
    Instant
    Try It
  • RingCentral triggers, actions, and search

    Call Ended

    Triggers when a call has been ended.

    Trigger
    Instant
    Try It
  • RingCentral triggers, actions, and search

    Missed Call

    Triggers when there is a new missed call.

    Trigger
    Instant
    Try It
    • Type

    Trigger
    Instant
    Try It
  • RingCentral triggers, actions, and search

    New Voicemail

    Triggers when there is a new incoming voicemail.

    Trigger
    Instant
    Try It
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About ReadyCloud Suite

ReadyCloud is the shipping, returns and CRM suite built for eCommerce.

Related categories

  • eCommerce
ringcentral logo
ringcentral logo

About RingCentral

RingCentral provides cloud-based communication system to modern businesses of all sizes. The system enables companies with voice, SMS, video, Fax, and team collaboration services on all major desktop and mobile platforms. All devices, services, and users can be managed through our PBX and administrative capability designed for Enterprise IT.
Learn more

Related categories

  • Phone & SMS