Range + Zendesk

Record Range interactions from new Zendesk tickets

Whenever there is a new Zendesk ticket, a check-in will be recorded in Range automatically. This will help you keep track of support requests effortlessly.

When this happens...
New Ticket
Triggers when a new ticket is added to a view.
TriggerScheduled
automatically do this!
Record Interaction
Adds an interaction with another system of record to a user's activity feed.
ActionWrite

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Supported triggers and actions

What does this mean?

New Group
Triggers when a new group is created.
Trigger
Scheduled
New Organization
Triggers when a new organization is added to Zendesk.
Trigger
Scheduled
Recent Ticket
Triggers when a new ticket is added (Zendesk may take an hour to make tickets available via their API with this trigger).
Trigger
Scheduled
New Action on Ticket
Triggers when there is activity (an audit) on a specific ticket. Can only watch one ticket per Zap.
Trigger
Scheduled
New Ticket
Triggers when a new ticket is added to a view.
Trigger
Scheduled

New User
Triggers when a new user is created.
Trigger
Scheduled
New View
Triggers when a new view is created.
Trigger
Scheduled

Create Organization
Create a new organization.
Action
Write

Zendesk
Create a new ticket.
Scheduled
Action
Zendesk
Attach a file to an existing ticket.
Scheduled
Action
Zendesk
Add a comment to an existing ticket.
Scheduled
Action
Zendesk
Add one or more tags to an existing ticket.
Scheduled
Action
Zendesk
Update an existing organization.
Scheduled
Action
Zendesk
Update an existing ticket status or add comments.
Scheduled
Action
Zendesk
Update an existing user.
Scheduled
Action
Zendesk
Create a new user.
Scheduled
Action
Zendesk
Finds an existing agent.
Scheduled
Action
Zendesk
Finds an existing group.
Scheduled
Action
Zendesk
Finds an existing organization.
Scheduled
Action
Zendesk
Finds an existing ticket.
Scheduled
Action
Zendesk
Finds an existing user.
Scheduled
Action
Zendesk
Finds or creates a specific organization.
Scheduled
Action
Zendesk
Finds or creates a specific ticket.
Scheduled
Action
Zendesk
Finds or creates a specific user.
Scheduled
Action
Range
Requests all meetings, to be used as a dropdown trigger.
Scheduled
Trigger
Range
Triggers when someone publishes a new check-in.
Scheduled
Trigger
Range
Triggers when a teammate publishes a check-in.
Scheduled
Trigger
Range
Triggers when a new meeting action item is assigned.
Scheduled
Trigger
Range
Triggers when a user's teams change.
Scheduled
Trigger
Range
Adds an interaction with another system of record to a user's activity feed.
Scheduled
Action
Range
Requests information about the owner of the API key.
Scheduled
Action
Range
Looks up a Range user in your workspace by their email address.
Scheduled
Action

About Range

Range is an app that takes the work out of daily team check-ins by running virtual stand-ups and connecting all your tools so you can stay in sync, and feel more like a team.