Range + Zendesk

Record Range interactions from new Zendesk tickets

Whenever there is a new Zendesk ticket, a check-in will be recorded in Range automatically. This will help you keep track of support requests effortlessly.

When this happens...
New Ticket
Triggers when a new ticket is added to a view.
TriggerScheduled
automatically do this!
Record Interaction
Adds an interaction with another system of record to a user's activity feed.
ActionWrite

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Supported triggers and actions

What does this mean?

New Group
Triggers when a new group is created.
Trigger
Scheduled
Try It
Recent Ticket
Triggers when a new ticket is added (Zendesk may take an hour to make tickets available via their API with this trigger).
Trigger
Scheduled
Try It
- ViewRequired
Trigger
Scheduled
Try It
New View
Triggers when a new view is created.
Trigger
Scheduled
Try It
- SubjectRequired
- Assignee
- Collaborators
- Collaborator Emails
- Group
- Requester Name
- Requester Email
- First Comment/Description Format
- First Comment/DescriptionRequired
- Should the first comment be public?
- Tags
- Status
- Type
- Due At
- Priority
- Submitter
- Ticket form
- Sharing Agreements
- Brand
Action
Write

- TicketRequired
- New comment to add to the ticket.
- Should the comment be public?
Action
Write
- OrganizationRequired
- Name
- Details
- Notes
- Tags
- Domain Names
- External Id
- Shared Tickets
- Shared Comments
Action
Write

- UserRequired
- Name
- Email
- Details
- Notes
- Phone
- Tags
- Role
- Organization
- External Id
- Verified
Action
Write
- Welcome
Action
Write
- QueryRequired
Action
Search
- QueryRequired
Action
Search
- QueryRequired
Action
Search
- QueryRequired
- SubjectRequired
- Assignee
- Collaborators
- Collaborator Emails
- Group
- Requester Name
- Requester Email
- First Comment/Description Format
- First Comment/DescriptionRequired
- Should the first comment be public?
- Tags
- Status
- Type
- Due At
- Priority
- Submitter
- Ticket form
- Sharing Agreements
- Brand
Action
Search or write
- Team
Trigger
Scheduled
Try It
- User IDRequired
Trigger
Scheduled
Try It
- User ID
Trigger
Scheduled
Try It
User Info
Requests information about the owner of the API key.
Action
Write

New Organization
Triggers when a new organization is created.
Trigger
Scheduled
Try It
- TicketRequired
Trigger
Scheduled
Try It
New User
Triggers when a new user is created.
Trigger
Scheduled
Try It
- NameRequired
- Details
- Notes
- Tags
- Domain Names
- External Id
- Shared Tickets
- Shared Comments
Action
Write
- TicketRequired
- CommentRequired
- Should the comment be public?
- FileRequired
Action
Write
- TicketRequired
- TagsRequired
Action
Write
- TicketRequired
- Subject
- Assignee
- Group
- New Status
- New comment to add to the ticket.
- Should the first comment be public?
- Tags
- Type
- Priority
- Submitter
Action
Write
- NameRequired
- EmailRequired
- Details
- Notes
- Phone
- Tags
- Role
- Organization
- External Id
- Verified
Action
Write
- Api Docs Info
- HTTP MethodRequired
- URLRequired
- Query String Parameters
- Headers
- Additional Request Headers
- Body
Action
Write
- QueryRequired
Action
Search
- QueryRequired
Action
Search
- QueryRequired
- NameRequired
- Details
- Notes
- Tags
- Domain Names
- External Id
- Shared Tickets
- Shared Comments
Action
Search or write
- QueryRequired
- NameRequired
- EmailRequired
- Details
- Notes
- Phone
- Tags
- Role
- Organization
- External Id
- Verified
Action
Search or write
- Target Identifer
Trigger
Scheduled
Try It
- Team
- Meeting
- Include actions from private topics?
Trigger
Scheduled
Try It
- User ID
- Interaction Type
- Attachment Source IDRequired
- ProviderRequired
- Provider NameRequired
- Type
- Subtype
- Attachment NameRequired
- Attachment description
- Attachment URLRequired
- Parent Name
- Parent URL
Action
Write
- Email Address
- Integration Provider
- Linked User ID
Action
Search

About Range

Range is an app that takes the work out of daily team check-ins by running virtual stand-ups and connecting all your tools so you can stay in sync, and feel more like a team.

Related categories

Team Collaboration

About Zendesk

Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.

Learn more Help

Related categories

Customer Support

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Range + Zendesk

Record Range interactions from new Zendesk tickets

New Group

Recent Ticket

New Ticket

ViewRequired

New View

Create Ticket

SubjectRequired

Assignee

Collaborators

Collaborator Emails

Group

Requester Name

Requester Email

First Comment/Description Format

First Comment/DescriptionRequired

Should the first comment be public?

Tags

Status

Type

Due At

Priority

Submitter

Ticket form

Sharing Agreements

Brand

Add Comment to Ticket

TicketRequired

New comment to add to the ticket.

Should the comment be public?

Update Organization

OrganizationRequired

Name

Details

Notes

Tags

Domain Names

External Id

Shared Tickets

Shared Comments

Update User

UserRequired

Name

Email

Details

Notes

Phone

Tags

Role

Organization

External Id

Verified

App Extensions (Beta)

Welcome

Find an Agent

QueryRequired

Find an Organization

QueryRequired

Find a User

QueryRequired

Find or Create Ticket

QueryRequired

SubjectRequired

Assignee

Collaborators

Collaborator Emails

Group

Requester Name

Requester Email

First Comment/Description Format

First Comment/DescriptionRequired

Should the first comment be public?

Tags

Status

Type

Due At

Priority

Submitter

Ticket form