Planbox Innovation Central + Zendesk

Add new tickets in Zendesk as challenges in Planbox

Set up this integration and a new ticket being moved to a view will trigger the creation of a challenge in Planbox, allowing you to crowd source solutions to recurring issues, reducing administrative costs and support hours.

Set up this integration and a new ticket being moved to a view will trigger the creation of a challenge in Planbox, allowing you to crowd source solutions to recurring issues, reducing administrative costs and support hours.

  1. When this happens...
    ZendeskZendesk
    New Ticket in View

    Triggers when a new ticket is added to a view.

    TriggerScheduled
  2. automatically do this!
    Planbox Innovation CentralPlanbox Innovation Central
    Create Challenge

    Create a new challenge

    ActionWrite
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Supported triggers and actions

What does this mean?
    • ViewRequired

    Trigger
    Scheduled
    Try It
    • Tags

    Trigger
    Instant
    Try It
    • Ticket (Required for non-admins)

    Trigger
    Scheduled
    Try It
  • Zendesk triggers, actions, and search

    New User

    Triggers when a new user is created.

    Trigger
    Scheduled
    Try It
planbox-innovation-central logo
planbox-innovation-central logo

About Planbox Innovation Central

Planbox Innovation Central is a best-in-class workflow-driven online portal and tool for your employees, customers, partners and community to collaborate, discover, evaluate, manage, and develop creative ideas and actionable solutions.

Related categories

  • Team Collaboration
zendesk logo
zendesk logo

About Zendesk

Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.
Learn more

Related categories

  • Customer Support

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