Connect awork and Placetel to power AI-driven automation

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Choose a Trigger

Choose an Action

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1. Choose trigger event

2. Choose action

1. Select the event

Setup

Test

App

Trigger event

Choose a trigger event

Choose a trigger

A trigger is the event that starts your Zap—like a "New Project" from awork.

Add your action

An action happens after the trigger—such as "Create Contact" in Placetel.

You’re connected!

Zapier seamlessly connects awork and Placetel, automating your workflow.

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

New Project
Triggers when a new project is created.
Trigger
Instant
Try It
New Time Entry
Triggers when a new time entry is created.
Trigger
Instant
Try It
Updated Time Entry
Triggers when a time entry is updated.
Trigger
Instant
Try It
- Name
  Required
- Description
- Company
- Project Type
- Project Template
- Project Status
  Required
- Start Date
- Due Date
- Time Budget In Hours
- Project Tags
Action
Write
- Stop on error
  Required
- HTTP Method
  Required
- URL
  Required
- Query string parameters
- Additional request headers
- Body
Action
Write

- Id
  Required
Action
Search
- Name
  Required
Action
Search

- Email
  Required
Action
Search
- Type
  Required
- Number
Trigger
Instant
Try It
Incoming Fax
When a new fax is incoming
Trigger
Polling
Try It
- Firstname
  Required
- Lastname
  Required
- Phone
- Phone (Work)
- Mobile
- Mobile (Work)
- Address
- Address (Work)
- Email
- Email (Work)
Action
Write
- From
  Required
- To
  Required
- Email
  Required
- File
  Required
- Header
Action
Write
- Number
  Required
Action
Search

New Task
Triggers when a new task is created. The trigger only fires for tasks with a project assigned, not for private tasks.
Trigger
Instant
Try It
Updated Task
Triggers when a task is updated. The trigger only fires for tasks with a project assigned, not for private tasks.
Trigger
Instant
Try It
- Name
  Required
- Industry
- Phone
- Email
- Tags
Action
Write
- Name
  Required
- Description
- Project
  Required
- Type Of Work
  Required
- Task Status
  Required
- Assignee
- Due On
- Start On
- Is Priority
- Planned Duration In Hours
- Remaining Duration In Hours
- Task List
- Checklist Items
Action
Write
- Id
  Required
Action
Search
- Id
  Required
Action
Search
- Name
  Required
Action
Search
- Number
Trigger
Instant
Try It
- Number
Trigger
Instant
Try It
- Number
Trigger
Instant
Try It
- Target number
  Required
- SipUID
  Required
Action
Write
- Recipient
  Required
- Message
  Required
Action
Write
- SIP URI
  Required
Action
Search

For AI agents & developers

Use awork and Placetel with AI agents and code

Beyond Zap workflows. Call awork and Placetel actions directly from your AI client or your codebase, using the same 9,000+ app integrations Zapier already runs.

No code

Connect via Zapier MCP

Expose awork and Placetel actions as tools in any MCP client. Authenticate once, then call them in natural language.

Example actions on this page

Create Client
Create Contact

Works with

Claude · ChatGPT · Cursor · any MCP-compatible client

Connect Zapier MCP

Typescript

Call from code with the Zapier SDK

Trigger awork and Placetel actions from backend services, scripts, or agent code.

Install

# TypeScript / Node
npm install @zapier/zapier-sdk

Run an action

import { createZapierSdk } from '@zapier/zapier-sdk';

const zapier = createZapierSdk();
await zapier.runAction({ /* awork / placetel action */ });

Run the SDK docs

There is no Python package yet. SDK is TypeScript-only (@zapier/zapier-sdk). The MCP server URL is personal to your account; get it at zapier.com/mcp.

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93%

Customers who say using Zapier has made them better at their job

25m

Customers have created over 25 million Zaps on the platform

6 mins

The average user takes less than 6 minutes to set up a Zap

Connect awork and Placetel to integrate crucial parts of your business

With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.

Automate your lead management and improve conversions

With Zapier, you can automate every part of your lead funnel and give yourself the best chance at converting leads. Automate everything from lead capture to outreach to reporting—and close more deals as a result.

Create more impactful campaigns with automation

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Provide world-class support with a little help from automation

Support reps can't be productive when they have to track down crucial information for every incident or ticket. With Zapier, you can automatically send your reps the context they need to resolve tickets quickly and create a seamless customer experience.

Automate your way to actionable, up-to-date data

The days of manually exporting and importing data are over. With Zapier, you can send data where it needs to go, in the format you need it—so you can centralize your data and unlock more insights.

Resolve incidents faster with automation

Your technical support team wants to focus on tech tickets rather than admin work. With Zapier, you can automate everything from ticket creation to routing to inter-team communication—eliminating friction from incident management and increasing speed to resolution.

Learn how to automate awork on the Zapier blog

Make work flow with AI

Level up your awork to Placetel integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.

Learn about AI automation

About awork

Intelligent projects, tasks and time tracking for your project business.

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Related categories

Team Collaboration

About Placetel

The PBX from the cloud. Modern business telephony with more than 150 telephone system functions.