Send WhatsApp Notifications messages when failed calls occur in Novocall
Stay connected with your customers even when calls fail with this Novocall and WhatsApp Notifications flow. Upon a failed call in Novocall, this workflow instantly sends a follow-up message via WhatsApp Notifications. Not only does this provide prompt customer service, but it also opens another line of communication to ensure no lead is missed or ignored. Turn missed calls into opportunities with this efficient automation.
- When this happens...Failed CallTriggers when either the customer or the call rep misses the call. (Only after the call has ended)
- automatically do this!Send MessageSends a message to a WhatsApp user.
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More things you can do with Novocall and WhatsApp Notifications
Discover other triggers and actions you can use with Novocall and WhatsApp Notifications
- Cancel Appointment
Triggers when a customer cancels an existing appointment
Try ItTriggerInstant - Incoming Call
Triggers when a customer makes a new request for a callback. (Only at the very start of the call)
Try ItTriggerInstant - New Schedule
Triggers when a customer makes a new appointment for a scheduled call.
Try ItTriggerInstant - Successful Call
Triggers when both customer & call rep have picked up the call. (Only after the call has completed)
Try ItTriggerInstant
- Failed Call
Triggers when either the customer or the call rep misses the call. (Only after the call has ended)
Try ItTriggerInstant - New Message
Triggers when a new message is submitted.
Try ItTriggerInstant - Reschedule Appointment
Triggers when a customer change an existing appointment
Try ItTriggerInstant - Customer NumberRequired
- Call Rep Number
- Customer Call Status
- Call Rep Call Status
- Name
- Email
- Additional Info
- Source
- Lead Status
- Note
- Trigger automated call
ActionWrite



