Send WhatsApp Notifications messages when failed calls occur in Novocall
Stay connected with your customers even when calls fail with this Novocall and WhatsApp Notifications flow. Upon a failed call in Novocall, this workflow instantly sends a follow-up message via WhatsApp Notifications. Not only does this provide prompt customer service, but it also opens another line of communication to ensure no lead is missed or ignored. Turn missed calls into opportunities with this efficient automation.
Stay connected with your customers even when calls fail with this Novocall and WhatsApp Notifications flow. Upon a failed call in Novocall, this workflow instantly sends a follow-up message via WhatsApp Notifications. Not only does this provide prompt customer service, but it also opens another line of communication to ensure no lead is missed or ignored. Turn missed calls into opportunities with this efficient automation.
- When this happens...Failed Call
Triggers when either the customer or the call rep misses the call. (Only after the call has ended)
- automatically do this!Send Message
Sends a message to a WhatsApp user.
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Cancel Appointment
Triggers when a customer cancels an existing appointment
Try ItIncoming Call
Triggers when a customer makes a new request for a callback. (Only at the very start of the call)
Try ItNew Schedule
Triggers when a customer makes a new appointment for a scheduled call.
Try ItSuccessful Call
Triggers when both customer & call rep have picked up the call. (Only after the call has completed)
Try It
Failed Call
Triggers when either the customer or the call rep misses the call. (Only after the call has ended)
Try ItNew Message
Triggers when a new message is submitted.
Try ItReschedule Appointment
Triggers when a customer change an existing appointment
Try ItCustomer NumberRequired
Call Rep Number
Customer Call Status
Call Rep Call Status
Name
Email
Additional Info
Source
Lead Status
Note
Trigger automated call