Mention + Zendesk
Create new Zendesk tickets from new Mention Mentions
Stay on top of your online presence with this seamless workflow. When a new mention pops up in Mention, a ticket is instantly created in Zendesk. This efficient process ensures your customer service team is always alerted to speaking points or issues, allowing for timely response and resolution. This integration effectively manages your brand's digital reputation, saving you time and effort.
Stay on top of your online presence with this seamless workflow. When a new mention pops up in Mention, a ticket is instantly created in Zendesk. This efficient process ensures your customer service team is always alerted to speaking points or issues, allowing for timely response and resolution. This integration effectively manages your brand's digital reputation, saving you time and effort.
- When this happens...New Mention
Triggers when a new mention comes through for the specified alert.
- automatically do this!Create Ticket
Triggers when a new ticket is added (Zendesk may take an hour to make tickets available via their API with this trigger).
- Free forever for core features
- 14 day trial for premium features & apps
