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Mention + Zendesk

Mention + Zendesk

Mention + Zendesk integrations

Create new Zendesk tickets from new Mention Mentions

Stay on top of your online presence with this seamless workflow. When a new mention pops up in Mention, a ticket is instantly created in Zendesk. This efficient process ensures your customer service team is always alerted to speaking points or issues, allowing for timely response and resolution. This integration effectively manages your brand's digital reputation, saving you time and effort.

  1. When this happens...
    New Mention
    New Mention
    New MentionTriggers when a new mention comes through for the specified alert.
  2. automatically do this!
    Create Ticket
    Create Ticket
    Create TicketTriggers when a new ticket is added (Zendesk may take an hour to make tickets available via their API with this trigger).
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More things you can do with Mention and Zendesk

Discover other triggers and actions you can use with Mention and Zendesk

    • Account
      Required
    Trigger
    Polling
    Try It
  • Mention triggers, actions, and search
    New Source

    A listing of mention sources available

    Trigger
    Polling
    Try It
    • View
      Required
    Trigger
    Polling
    Try It
    • Account Id
      Required
    • Alert
      Required
    • Source
    • Type
    Trigger
    Polling
    Try It
    • Account Id
      Required
    • Alert Name
      Required
    • Included Keywords
    • Required Keywords
    • Excluded Keywords
    • Blocked Sites
    Action
    Write
    • Tags
      Required
    Trigger
    Polling
    Try It
    • Organization
    Trigger
    Polling
    Try It
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About Mention
Monitor any keyword in real-time and receive filtered, organized and prioritized information
Related categories
zendesk logo
About Zendesk
Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.
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