Mention + Zendesk integrations
Create new Zendesk tickets from new Mention Mentions
Stay on top of your online presence with this seamless workflow. When a new mention pops up in Mention, a ticket is instantly created in Zendesk. This efficient process ensures your customer service team is always alerted to speaking points or issues, allowing for timely response and resolution. This integration effectively manages your brand's digital reputation, saving you time and effort.
- When this happens...New MentionTriggers when a new mention comes through for the specified alert.
- automatically do this!Create TicketTriggers when a new ticket is added (Zendesk may take an hour to make tickets available via their API with this trigger).
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More things you can do with Mention and Zendesk
Discover other triggers and actions you can use with Mention and Zendesk
- AccountRequired
Try ItTriggerPolling- New Source
A listing of mention sources available
Try ItTriggerPolling - New Group
Triggers when a new group is created.
Try ItTriggerPolling - ViewRequired
Try ItTriggerPolling
- Account IdRequired
- AlertRequired
- Source
- Type
Try ItTriggerPolling- Account IdRequired
- Alert NameRequired
- Included Keywords
- Required Keywords
- Excluded Keywords
- Blocked Sites
ActionWrite- TagsRequired
Try ItTriggerPolling- Organization
Try ItTriggerPolling
Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.
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