Mailsuite + Zendesk integrations
Create Zendesk tickets for new first PDF views via Mailtrack
Knowing who has read your files becomes easier with this Zapier template. Once it's active, it will automatically provide you with a ticket for follow up in Zendesk whenever you have a new read file in your emails tracked by Mailtrack.
- When this happens...First Open NotificationTriggers when someone open an email for the first time.
- automatically do this!Create TicketTriggers when a new ticket is added (Zendesk may take an hour to make tickets available via their API with this trigger).
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More things you can do with Mailsuite and Zendesk
Discover other triggers and actions you can use with Mailsuite and Zendesk
- First Click Notification
Triggers when someone click on a tracked link for the first time.
Try ItTriggerInstant - First PDF View Notification
Triggers when someone view a PDF for the first time.
Try ItTriggerInstant - New Group
Triggers when a new group is created.
Try ItTriggerPolling - ViewRequired
Try ItTriggerPolling
- First Open Notification
Triggers when someone open an email for the first time.
Try ItTriggerInstant - Recipient (To)Required
- SubjectRequired
- BodyRequired
ActionWrite- TagsRequired
Try ItTriggerPolling- Organization
Try ItTriggerPolling
Mailsuite is an email tracker for Gmail that lets you monitor email opens, clicks, and document views in real time.
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Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.
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