Magento 2.X + Superchat

Magento 2.X + Superchat integrations

Send WhatsApp template messages, add contacts to contact lists, and create notes in Superchat for new orders in Magento 2.X

Consistent communication with customers is essential in eCommerce. This Zap helps with that. Once it's active, when a new order is placed in Magento 2.X, Superchat first finds the customer’s contact or creates one if necessary. Then, a personalized message is sent to confirm the order via WhatsApp. After that, the customer is added to your contact list for future engagement. Finally, a note is created in Superchat to track the order interaction. This Zap ties all steps together, ensuring smooth order management and effective communication with your customers.

When this happens...
New OrderTriggers when a new order is created (with line item support).
TriggerPolling
automatically do this!
Create NoteCreates a note in a coversation.
ActionWrite

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More things you can do with Magento 2.X and Superchat

Discover other triggers and actions you can use with Magento 2.X and Superchat

New Product
Triggers when a new product is created.
Trigger
Polling
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New Order
Triggers when a new order is created (with line item support).
Trigger
Polling
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New Sales Order Invoice
Triggers when a new sales order invoice is created (with line item support).
Trigger
Polling
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- Email
  Required
- First Name
  Required
- Last Name
  Required
- Middle Name
- Password
  Required
- Prefix
- Suffix
- Gender
- Date Of Birth
- Default Billing Address
- Default Shipping Address
- Tax or VAT number
- Group ID
- Store ID
- Website ID
Action
Write
Contact Created
Triggers when a new contact is created.
Trigger
Instant
Try It

New Inbound Message
Triggers when a new message is received.
Trigger
Instant
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Note Created
Triggers when a new note is created.
Trigger
Instant
Try It

- Contact ID
  Required
Action
Write
- First Name
- Last Name
- Gender
- Email Address(es)
- Phone Number(s)
Action
Write
- Sender name
  Required
- To (Email Address or Contact ID)
  Required
- Subject
- HTML
- Text
- Attachments (File IDs)
Action
Write
- Sender name
  Required
- To (Phone Number or Contact ID)
  Required
Action
Write
- Conversation ID
  Required
Action
Write
- Conversation ID
  Required
Action
Write
- File Name
  Required
- File
  Required
Action
Write
- ID
  Required
Action
Search

New Customer
Triggers when a new customer is created.
Trigger
Polling
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New Sales Order Credit Memo
Triggers when a new sales order creditmemo is created.
Trigger
Polling
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New Sales Order Shipment
Triggers when a new sales order is created (with line item support).
Trigger
Polling
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- Order ID
  Required
- Order Comment
- Should Customer be Notified?
- Should Comment be Visible on front?
Action
Write
Contact Updated
Triggers when a contact is modified.
Trigger
Instant
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Message Sending Failed
Triggers when sending an outbound message failed.
Trigger
Instant
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New Outbound Message
Triggers when a new message is sent.
Trigger
Instant
Try It
- Webhook Target URL
  Required
- Values
Action
Write
- Conversation ID
  Required
- Content
  Required
- Attachments (File IDs)
Action
Write
- Sender name
  Required
- To (identifier)
  Required
- Content Type
  Required
Action
Write
- Contact ID
  Required
- First Name
- Last Name
- Gender
- Email Address(es)
- Phone Number(s)
Action
Write
- Conversation ID
  Required
Action
Write
- Conversation ID
  Required
- Status
  Required
Action
Write
- Field
  Required
- Value
  Required
Action
Search

About Magento 2.X

Magento 2.X is the premier open source e-commerce app used by millions of customers each and every day.

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Related categories

eCommerce

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About Superchat

Superchat is a messaging platform that combines relevant communication channels, streamlines customer support and makes messenger marketing accessible to any business.

Learn moreLearn moreHelpHelp

Related categories

CRM (Customer Relationship Management)

Similar apps

Zapier Forms

App Builder, CRM (Customer Relationship Management), Forms & Surveys, Zapier

Related Zap Templates

Create contacts, send WhatsApp template messages, add contacts to contact list, and create notes in Superchat for new customers in Magento 2.X

Related Zap Templates

Create contacts, send WhatsApp template messages, add contacts to contact list, and create notes in Superchat for new customers in Magento 2.X