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1. Choose trigger event

2. Choose action

1. Select the event

Setup

Test

App

Trigger event

Choose a trigger event

Choose a trigger

A trigger is the event that starts your Zap—like a "New Contact" from Kylas CRM.

Add your action

An action happens after the trigger—such as "Create Callback" in Zadarma.

You’re connected!

Zapier seamlessly connects Kylas CRM and Zadarma, automating your workflow.

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25m

Customers have created over 25 million Zaps on the platform

6 mins

The average user takes less than 6 minutes to set up a Zap

Make work flow with AI

Level up your Kylas CRM to Zadarma integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.

Learn about AI automation

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Connect Kylas CRM and Zadarma to integrate crucial parts of your business

With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.

Integration categories

Automate your lead management and improve conversions

With Zapier, you can automate every part of your lead funnel and give yourself the best chance at converting leads. Automate everything from lead capture to outreach to reporting—and close more deals as a result.

An illustration representing how to automate lead management with Zapier.

Create more impactful campaigns with automation

Measuring campaign performance across platforms can get chaotic. Plus, digging up the right metrics costs you precious time and effort. With Zapier, you can create a centralized view of your performance, skillfully manage your lists, and ensure your campaigns drive ROI across the business.

An illustration representing how to measure campaign impact with Zapier.

Provide world-class support with a little help from automation

Support reps can't be productive when they have to track down crucial information for every incident or ticket. With Zapier, you can automatically send your reps the context they need to resolve tickets quickly and create a seamless customer experience.

An illustration representing how to automate customer support with Zapier.

Automate your way to actionable, up-to-date data

The days of manually exporting and importing data are over. With Zapier, you can send data where it needs to go, in the format you need it—so you can centralize your data and unlock more insights.

An illustration representing how to move and manage data with Zapier.

Resolve incidents faster with automation

Your technical support team wants to focus on tech tickets rather than admin work. With Zapier, you can automate everything from ticket creation to routing to inter-team communication—eliminating friction from incident management and increasing speed to resolution.

An illustration of a flow chart representing how to resolve tickets and incidents with Zapier.

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

triggers, actions, or triggers and actions

New Contact
Triggers when a new contact is added in Kylas CRM.
Trigger
Instant
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New Deal
Triggers when a new deal is generated in the system.
Trigger
Instant
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New Lead
Triggers when a new lead is generated in the system.
Trigger
Instant
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- Name
  Required
- Number of Emplyees
- Industry
- Business Type
- Timezone
- Website
- Phone Number
- Email Address
- Address
- City
- State
- Zipcode
- Country
- Currency
- Annual Revenue
- Facebook
- Twitter
- LinkedIn
- Owner
Action
Write
- Name
  Required
- Associated Contact Email
- Associated Contact Phone Number
- Associated Contact Name
- Owner
- Company
- Products
- Product Discount
- Product Quantity
- Estimated Value
  Required
- Currency
- Campaign
- Source
- Sub Source
- UTM Source
- UTM Campaign
- UTM Medium
- UTM Content
- UTM Term
Action
Write
- Company
Action
Search
Notify End
Triggers when a new "notify end" is created.
Trigger
Instant
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Notify Missed
Triggers when a new "notify missed" is created.
Trigger
Instant
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Notify Out End
Triggers when a new "notify out end" is created.
Trigger
Instant
Try It
Notify Out Start
Triggers when a new "notify out start" is created.
Trigger
Instant
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Notify Start
Triggers when a new "notify start" is created.
Trigger
Instant
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- Name
  Required
- Customer Type
- Customer Status
- Comment
- Work Phone Number
- Personal Phone Number
- Email Work
- Email Personal
- Skype
- Telegram
- Viber
- Whatsapp
- Responsible User
Action
Write
- Title
  Required
- Description
  Required
- Customer Type
- Start
- End
- All day
- Responsible User
- Phone
Action
Write
- Phone
Action
Write
- Facebook Messenger PSID
  Required
- Message text
  Required
- Sender full name
- Time
Action
Write
- Customer Id
  Required
- Name
  Required
- Customer Type
- Customer Status
- Comment
- Work Phone Number
- Personal Phone Number
- Email Work
- Email Personal
- Skype
- Telegram
- Viber
- Whatsapp
- Responsible User
Action
Write
- Customer Id
  Required
- Name
  Required
- Source
- Customer Status
- Comment
- Work Phone Number
- Personal Phone Number
- Email Work
- Email Personal
- Skype
- Telegram
- Viber
- Whatsapp
- Responsible User
Action
Write

Contact Updated
Triggers when a contact is updated.
Trigger
Instant
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Deal Updated
Triggers when a new deal is generated in the system.
Trigger
Instant
Try It
Lead Updated
Triggers when a lead is updated in Kylas CRM.
Trigger
Instant
Try It
- Salutation
- First Name
- Last Name
  Required
- Phone Number
- Email Address
- Address
- City
- State
- Country
- Timezone
- Zipcode
- LinkedIn
- Facebook
- Twitter
- Department
- Designation
- Company
- Owner
- Campaign
- Source
- Sub Source
- UTM Campaign
- UTM Source
- UTM Medium
- UTM Content
- UTM Term
Action
Write
- Salutation
- First Name
- Last Name
  Required
- Email Address
- Phone Number
- Address
- City
- State
- Country
- Zipcode
- Timezone
- Department
- Designation
- Company Name
- Industry
- Business Type
- Company Employees
- Company Address
- Company City
- Company State
- Company Zipcode
- Company Website
- Source
- Facebook
- LinkedIn
- Twitter
- Campaign
- Company Country
- Company Annual Revenue
- Company Phones
- Requirement
- Currency
- Budget
- Products
- Owner
- Sub Source
- UTM Source
- UTM Campaign
- UTM Medium
- UTM Content
- UTM Term
Action
Write
Notify Answer
Triggers when a new "notify answer" is created.
Trigger
Instant
Try It
Notify to Facebook Messenger
Triggeres when receiving message for facebook messenger.
Trigger
Instant
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Notify Out Answer
Triggers when a new "notify out answer" is created.
Trigger
Instant
Try It
Notify Out Missed
Triggers when a new "notify out missed" is created.
Trigger
Instant
Try It
Notify SMS
Triggeres when receiving sms.
Trigger
Instant
Try It
- Callback phone number
  Required
- Internal number
  Required
Action
Write
- Customer Id
  Required
- content
  Required
Action
Write
- Name
  Required
- Source
- Customer Status
- Comment
- Work Phone Number
- Personal Phone Number
- Email Work
- Email Personal
- Skype
- Telegram
- Viber
- Whatsapp
- Responsible User
Action
Write
- Phone
Action
Write
- Callback phone number
  Required
- Message
  Required
Action
Write
- Customer Id
  Required
- Title
  Required
- Description
  Required
- Customer Type
- Start
- End
- All day
- Responsible User
- Phone
Action
Write

About Kylas CRM

Kylas is a CRM that helps you to manage your sales process.

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About Zadarma

Zadarma is a VOIP client for support and sales teams that helps agents increase their productivity.

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