Jira Service Management + Mavenoid

Jira Service Management + Mavenoid integrations

Create Jira Service Management requests when customers complete Mavenoid conversations

If you're using Jira Service Management to track your support requests, set up this Zapier integration to create a new ticket when the customer completes a self-service and/or live support conversation in Mavenoid. Now you have all your support conversations in one place!

When this happens...
Session Transcript ReadyTriggers when a transcript is created for a completed session.
TriggerInstant
automatically do this!
Create RequestCreate a new request.
ActionWrite

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More things you can do with Mavenoid and Jira Service Management

Discover other triggers and actions you can use with Mavenoid and Jira Service Management

New Conversation
Triggers when a new conversation is created.
Trigger
Instant
Try It
- Product ID
  Required
- Phone Number
- SMS Text
- Shorten url
- Include auth token
- Assign to agent
Action
Write
- Site
  Required
- Project
  Required
Trigger
Polling
Try It
- Stop on error
  Required
- HTTP Method
  Required
- URL
  Required
- Query string parameters
- Additional request headers
- Body
Action
Write

Session Transcript Ready
Triggers when a transcript is created for a completed session.
Trigger
Instant
Try It
- Site
  Required
- Project
  Required
Trigger
Polling
Try It
- Site
  Required
- Project
  Required
- Request Type
  Required
Action
Write

About Jira Service Management

Jira Service Management is help desk software that enables support agents to receive, track, manage and resolve requests from help seekers.

HelpHelp

Related categories

Customer Support

About Mavenoid

Mavenoid combines self-service and live support in one, so companies can effortlessly support their customers in every step. From installing, to using, to troubleshooting their products.

HelpHelp

Related categories

Customer Support