Connect Boulevard and IsOn24 AI Voice Assistant to power AI-driven automation

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Choose a Trigger

Choose an Action

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1. Choose trigger event

2. Choose action

1. Select the event

Setup

Test

App

Trigger event

Choose a trigger event

Choose a trigger

A trigger is the event that starts your Zap—like a "Appointment Cancelled" from Boulevard.

Add your action

An action happens after the trigger—such as "Cancel Appointment" in IsOn24 AI Voice Assistant.

You’re connected!

Zapier seamlessly connects Boulevard and IsOn24 AI Voice Assistant, automating your workflow.

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

Appointment Cancelled
Triggers when an appointment is cancelled.
Trigger
Instant
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New Appointment
Triggers when an appointment is created.
Trigger
Instant
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New Client
Triggers when a new client is created.
Trigger
Instant
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Entity Tags Added
New tags were added to a taggable entity
Trigger
Instant
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Order Completed
Triggers when an order is closed.
Trigger
Instant
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- First name
  Required
- Last name
- Email
- Phone number
- External ID
Action
Write
- Staff ID
  Required
- Location ID
  Required
- Start Time
  Required
- Duration
  Required
- Reason
  Required
- Title
Action
Write

- Appointment Id
  Required
- Note
- State
Action
Write
- Appointment ID
Action
Search
- External ID
Action
Search
- Order ID
  Required
Action
Search
- Max Count
- Past Duration
- Since Timestamp
- Receive Additional Information
Trigger
Polling
Try It
- External Id
  Required
- IsOn24 ID
- Begin Timestamp
  Required
- End Timestamp
  Required
- Contact Phone Number
- Duration
- Resource count
  Required
- Appointment state
  Required
- IsOn24 Calendar ID
  Required
Action
Write
- Message Content
  Required
- Contact Phone number
  Required
- Contact Name
- Contact Email
Action
Write

Appointment Completed
Triggers when an appointment is completed.
Trigger
Instant
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Appointment Rescheduled
Triggers when an appointment is rescheduled.
Trigger
Instant
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Client Updated
Triggers when an existing client is updated.
Trigger
Instant
Try It
Entity Tags Removed
Tags were removed from a taggable entity
Trigger
Instant
Try It
- The ID of the Appointment or Client to be tagged
  Required
- Tag Id
  Required
Action
Write
- Client ID
  Required
- Text
  Required
Action
Write
- Staff ID
  Required
- Location ID
  Required
- Start Time
  Required
Action
Write
- Client ID
  Required
- First name
- Last name
- Email
- Phone number
- External ID
Action
Write
- Email
Action
Search
- Client ID
Action
Search
- Max Count
- Past Duration
- Since Timestamp
- Calendar Id
- Event Type
- Appointment state
Trigger
Polling
Try It
- Max Count
- Past Duration
- Since Timestamp
- Message Sender
Trigger
Polling
Try It
- External Id
  Required
- Begin Timestamp
  Required
- End Timestamp
  Required
- Contact Phone Number
  Required
- Duration
- Resource Count
  Required
- Contact Name
- Contact Email
- Appointment state
  Required
- Event Type
- Description
- IsOn24 Calendar ID
  Required
Action
Write
- External Id
  Required
- IsOn24 Appointment ID
- Begin Timestamp
  Required
- End Timestamp
  Required
- Contact Phone Number
- Duration
- Resource count
  Required
- Contact Name
- Contact Email
- Appointment state
  Required
- Event Type
- Description
- IsOn24 Calendar ID
  Required
Action
Write

For AI agents & developers

Use Boulevard and IsOn24 AI Voice Assistant with AI agents and code

Beyond Zap workflows. Call Boulevard and IsOn24 AI Voice Assistant actions directly from your AI client or your codebase, using the same 9,000+ app integrations Zapier already runs.

No code

Connect via Zapier MCP

Expose Boulevard and IsOn24 AI Voice Assistant actions as tools in any MCP client. Authenticate once, then call them in natural language.

Example actions on this page

Add Tag
Cancel Appointment

Works with

Claude · ChatGPT · Cursor · any MCP-compatible client

Connect Zapier MCP

Typescript

Call from code with the Zapier SDK

Trigger Boulevard and IsOn24 AI Voice Assistant actions from backend services, scripts, or agent code.

Install

# TypeScript / Node
npm install @zapier/zapier-sdk

Run an action

import { createZapierSdk } from '@zapier/zapier-sdk';

const zapier = createZapierSdk();
await zapier.runAction({ /* boulevard / ison24-ai-voice-assistant action */ });

Run the SDK docs

There is no Python package yet. SDK is TypeScript-only (@zapier/zapier-sdk). The MCP server URL is personal to your account; get it at zapier.com/mcp.

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Customers who say using Zapier has made them better at their job

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Customers have created over 25 million Zaps on the platform

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The average user takes less than 6 minutes to set up a Zap

Connect Boulevard and IsOn24 AI Voice Assistant to integrate crucial parts of your business

With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.

Automate your lead management and improve conversions

With Zapier, you can automate every part of your lead funnel and give yourself the best chance at converting leads. Automate everything from lead capture to outreach to reporting—and close more deals as a result.

Create more impactful campaigns with automation

Measuring campaign performance across platforms can get chaotic. Plus, digging up the right metrics costs you precious time and effort. With Zapier, you can create a centralized view of your performance, skillfully manage your lists, and ensure your campaigns drive ROI across the business.

Provide world-class support with a little help from automation

Support reps can't be productive when they have to track down crucial information for every incident or ticket. With Zapier, you can automatically send your reps the context they need to resolve tickets quickly and create a seamless customer experience.

Automate your way to actionable, up-to-date data

The days of manually exporting and importing data are over. With Zapier, you can send data where it needs to go, in the format you need it—so you can centralize your data and unlock more insights.

Resolve incidents faster with automation

Your technical support team wants to focus on tech tickets rather than admin work. With Zapier, you can automate everything from ticket creation to routing to inter-team communication—eliminating friction from incident management and increasing speed to resolution.

Make work flow with AI

Level up your Boulevard to IsOn24 AI Voice Assistant integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.

Learn about AI automation

About Boulevard

Boulevard is the first client experience platform purpose-built to accelerate sales and eliminate stress for self-care, appointment-based businesses.

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Related categories

Scheduling & Booking

About IsOn24 AI Voice Assistant

IsOn24 is a conversational AI voice assistant that answers your calls like you, sends text messages, books appointments, and connects to your favorite apps.

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