Intercom + Twilio

Create or update Intercom leads from new Twilio transcriptions

Effortlessly manage leads with this clever Twilio-Intercom integration. When a new transcription is created in Twilio, a lead is either updated or created in Intercom, ensuring seamless lead tracking. Stay organized and save time by streamlining your transcription and lead management process with this handy automation.

Effortlessly manage leads with this clever Twilio-Intercom integration. When a new transcription is created in Twilio, a lead is either updated or created in Intercom, ensuring seamless lead tracking. Stay organized and save time by streamlining your transcription and lead management process with this handy automation.

  1. When this happens...
    TwilioTwilio
    New Transcription

    Triggers when a new transcription is available on your account.

    TriggerScheduled
  2. automatically do this!
    IntercomIntercom
    Create/Update Lead

    Create or update an Intercom lead. If an ID is provided, the lead will be updated.

    ActionWrite
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Supported triggers and actions

What does this mean?
intercom logo
intercom logo

About Intercom

Intercom is the Engagement OS, an open channel between customer and business that is in the product, in the moment, and on their terms. We break down silos, unifying data and systems to create an ongoing dialogue, so companies can make the most of every opportunity.
Learn moreHelp

Related categories

  • Customer Support

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twilio logo
twilio logo

About Twilio

An easy tool for developers to send and receive SMS and voice calls.
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