Intercom + Twilio

Create or update Intercom users when new Twilio calls come in

Easily keep your Intercom user list up to date by connecting it with Twilio. This workflow starts when a new call happens in Twilio, ensuring your Intercom system is updated with the latest user information. Save time and improve communication with your customers by streamlining your processes through this integration.

Easily keep your Intercom user list up to date by connecting it with Twilio. This workflow starts when a new call happens in Twilio, ensuring your Intercom system is updated with the latest user information. Save time and improve communication with your customers by streamlining your processes through this integration.

  1. When this happens...
    TwilioTwilio
    New Call

    Triggers when a call is finished on your Twilio number.

    TriggerInstant
  2. automatically do this!
    IntercomIntercom
    Create/Update User

    Update a user within Intercom given their e-mail address.

    ActionWrite
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Supported triggers and actions

What does this mean?
intercom logo
intercom logo

About Intercom

Intercom is the Engagement OS, an open channel between customer and business that is in the product, in the moment, and on their terms. We break down silos, unifying data and systems to create an ongoing dialogue, so companies can make the most of every opportunity.
Learn moreHelp

Related categories

  • Customer Support

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twilio logo
twilio logo

About Twilio

An easy tool for developers to send and receive SMS and voice calls.
Learn moreHelp

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  • Phone & SMS

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