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Intercom + Notion

Create new items in Notion database when new conversations occur in Intercom

This workflow instantly bridges Intercom and Notion, empowering you to efficiently manage customer interactions. Whenever a new conversation starts in Intercom, a new database item will be created in Notion. This integration removes the need for manual data entry, keeping your Notion database up to date with all customer conversations and allows you to focus more time on customer service and less on routine tasks.

This workflow instantly bridges Intercom and Notion, empowering you to efficiently manage customer interactions. Whenever a new conversation starts in Intercom, a new database item will be created in Notion. This integration removes the need for manual data entry, keeping your Notion database up to date with all customer conversations and allows you to focus more time on customer service and less on routine tasks.

  1. When this happens...
    IntercomIntercom
    New Conversation

    Triggers when a new Conversation is created by a User in Intercom.

    TriggerInstant
  2. automatically do this!
    NotionNotion
    Create Database Item

    Creates an item in a database.

    ActionWrite
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Supported triggers and actions

What does this mean?
  • Intercom triggers, actions, and search

    Lead Added Email

    Triggers when a Lead enters an email address.

    Trigger
    Instant
    Try It
    • Which Tag?

    Trigger
    Instant
    Try It
  • Intercom triggers, actions, and search

    Lead Converted to User

    Triggers when a lead converts to a user.

    Trigger
    Instant
    Try It
  • Intercom triggers, actions, and search

    Contact Replied

    Triggers when a Contact replies to a Conversation in Intercom.

    Trigger
    Instant
    Try It
    • Message body format

    Trigger
    Instant
    Try It
  • Intercom triggers, actions, and search

    New Conversation

    Triggers when a new Conversation is created by a User in Intercom.

    Trigger
    Instant
    Try It
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About Intercom

Intercom is the Engagement OS, an open channel between customer and business that is in the product, in the moment, and on their terms. We break down silos, unifying data and systems to create an ongoing dialogue, so companies can make the most of every opportunity.
Learn moreHelp

Related categories

  • Customer Support

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About Notion

A new tool that blends your everyday work apps into one. It's the all-in-one workspace for you and your team.

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