Human in the Loop + Superchat

Collect new inbound messages from Superchat and gather data in Human in the Loop

Simplify your workflow by using this automation to handle incoming messages in Superchat. When a new inbound message is received, this workflow promptly collects the data using the Human in the Loop app. This not only streamlines your communication process but also ensures no important data slips through the cracks. Remain on top of your interactions and keep your data organized with purpose and efficiency.

When this happens...
New Inbound Message
Triggers when a new message is received.
TriggerInstant
automatically do this!
Collect Data
Ask for additional information during the Zap run.
ActionWrite

Start free with email

Start free with Google

Start free with email

Start free with Google

Free forever for core features
14 day trial for premium features & apps

Supported triggers and actions

Contact Created
Triggers when a new contact is created.
Trigger
Instant
Try It
New Inbound Message
Triggers when a new message is received.
Trigger
Instant
Try It
Note Created
Triggers when a new note is created.
Trigger
Instant
Try It
- Contact IDRequired
Action
Write
- First Name
- Last Name
- Gender
- Email Address(es)
- Phone Number(s)
Action
Write

- Sender nameRequired
- To (Email Address or Contact ID)Required
- Subject
- HTML
- Text
- Attachments (File IDs)
Action
Write
- Sender nameRequired
- To (Phone Number or Contact ID)Required
Action
Write

- Conversation IDRequired
Action
Write
- Conversation IDRequired
Action
Write
- File NameRequired
- FileRequired
Action
Write
- IDRequired
Action
Search
- Data collection message
- Data inputsRequired
- Send request viaRequired
- Type of reviewerRequired
- On timeoutRequired
- Timeout Limit Explanation
- Timeout valueRequired
- Timeout unitRequired
- Send reminderRequired
- Zap Id
- Zap Step Id
- Zap Run Id
- Zap Path Run Id
Action
Write

Contact Updated
Triggers when a contact is modified.
Trigger
Instant
Try It
Message Sending Failed
Triggers when sending an outbound message failed.
Trigger
Instant
Try It
New Outbound Message
Triggers when a new message is sent.
Trigger
Instant
Try It
- Webhook Target URLRequired
- Values
Action
Write
- Conversation IDRequired
- ContentRequired
- Attachments (File IDs)
Action
Write
- Sender nameRequired
- To (identifier)Required
- Content TypeRequired
Action
Write
- Contact IDRequired
- First Name
- Last Name
- Gender
- Email Address(es)
- Phone Number(s)
Action
Write
- Conversation IDRequired
Action
Write
- Conversation IDRequired
- StatusRequired
Action
Write
- FieldRequired
- ValueRequired
Action
Search
- Explanation
- Input fields
Trigger
Instant
Try It
- Approval request message
- Content to reviewRequired
- Content keys
- Approve button label
- Decline button label
- Action if reviewer declinesRequired
- Let reviewer edit content?Required
- Send request viaRequired
- Type of reviewerRequired
- On timeoutRequired
- Timeout Limit Explanation
- Timeout valueRequired
- Timeout unitRequired
- Send reminderRequired
- Zap Id
- Zap Step Id
- Zap Run Id
- Zap Path Run Id
Action
Write

About Human in the Loop

Human in the Loop is a native way complete a manual action during a Zap run.

Related categories

AI Assistants

About Superchat

Superchat is a messaging platform that combines relevant communication channels, streamlines customer support and makes messenger marketing accessible to any business.

Learn more