HubSpot + WhatsApp Business

Create HubSpot leads from new WhatsApp messages

Turn WhatsApp conversations into qualified leads without manual data entry. This integration automatically creates a new lead in HubSpot whenever someone messages your WhatsApp Business account, capturing their contact information and message details so your sales team can follow up promptly.

Turn WhatsApp conversations into qualified leads without manual data entry. This integration automatically creates a new lead in HubSpot whenever someone messages your WhatsApp Business account, capturing their contact information and message details so your sales team can follow up promptly.

  1. When this happens...
    WhatsApp BusinessWhatsApp Business
    New Message Received

    Triggers when a customer sends a message to your WhatsApp Business phone number.

    TriggerInstant
  2. automatically do this!
    HubSpotHubSpot
    Create or Update Contact

    Creates a new contact or updates an existing contact based on email address.

    ActionWrite
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Supported triggers and actions

    • Message types

    • From phone number

    • Only replies

    Trigger
    Instant
    Try It
    • Session Window Info

    • Recipient phone numberRequired

    • Media typeRequired

    • FileRequired

    • Reply to message ID

    Action
    Write
    • Media IDRequired

    Action
    Search
    • Note

    • Additional properties to retrieve

    Trigger
    Polling
    Try It
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hubspot logo

About HubSpot

HubSpot is your all-in-one stop for all of your marketing software needs.
Learn more

Related categories

  • Marketing Automation

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whatsapp-business logo
whatsapp-business logo

About WhatsApp Business

WhatsApp Business is a customer messaging app that delivers fast, reliable communication through organized chats, automated responses, and business profiles.

Related categories

  • Phone & SMS