HubSpot + TextBetter

Create HubSpot notes for new TextBetter SMS messages

Customer conversations shouldn’t live outside your CRM. This automation creates a note on the matching HubSpot contact whenever a new SMS message is received in TextBetter. It finds the contact using the sender’s mobile phone number and records the message details as a note for easy tracking.

Customer conversations shouldn’t live outside your CRM. This automation creates a note on the matching HubSpot contact whenever a new SMS message is received in TextBetter. It finds the contact using the sender’s mobile phone number and records the message details as a note for easy tracking.

  1. When this happens...
    TextBetterTextBetter
    Receive Message

    Triggers when there is a new sms/mms. When your landline number is text-enabled with TextBetter, any mobile device can send your landline a text. When they do, the "Receive Message" trigger will deliver their SMS to your designed location.

    TriggerInstant
  2. automatically do this...
    HubSpotHubSpot
    Find Contact

    Finds a contact by searching.

    ActionSearch
  3. then do this!
    HubSpotHubSpot
    Create Engagement

    Creates a new Engagement for a contact, in HubSpot.

    ActionWrite
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Supported triggers and actions

    • ToRequired

    • MessageRequired

    Action
    Write
    • Note

    • Additional properties to retrieve

    Trigger
    Polling
    Try It
    • Note

    • Additional properties to retrieve

    Trigger
    Polling
    Try It
    • Note

    • Additional properties to retrieve

    Trigger
    Polling
    Try It
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hubspot logo

About HubSpot

HubSpot is your all-in-one stop for all of your marketing software needs.
Learn more

Related categories

  • Marketing Automation

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textbetter logo

About TextBetter

TextBetter is a business texting platform that sends SMS messages and triggers workflows when text replies are received, using your existing telephone numbers.

Related categories

  • Phone & SMS