Helpy Pro + IMAP by Zapier

Create Helpy Pro tickets when new emails are received

This integration creates tickets in Helpy Pro when new emails are received.

When this happens...
New Email
Triggers when you receive a new email.
TriggerScheduled
automatically do this!
Create Ticket
Creates a New Ticket.
ActionWrite

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Supported triggers and actions

What does this mean?

- Name of MailboxRequired
Trigger
Scheduled
Try It
Agent Replies to Ticket
Triggers when an agent replies to a ticket.
Trigger
Instant
Try It
New Ticket Created
Triggers when a new ticket is created.
Trigger
Instant
Try It
Ticket Assigned to an Agent
Triggers when a ticket has been assigned to any agent.
Trigger
Instant
Try It
- Reply BodyRequired
- Ticket IDRequired
- User IDRequired
- Reply TypeRequired
Action
Write

- NameRequired
- Email AddressRequired
- Password
- Account Number
- Home Phone
- Work Phone
- Cell Phone
- Company
- Street
- City
- State
- Postal Code
- Priority
- Notes
Action
Write
- User IDRequired
- Name
- Email Address
- Password
- Account Number
- Home Phone
- Work Phone
- Cell Phone
- Company
- Street
- City
- State
- Postal Code
- Priority
- Notes
Action
Write

- Email Address
- ID
- Full Name
Action
Search

New Mailbox
Triggers when you add a new mailbox to your account.
Trigger
Scheduled
Try It
Customer Replies to a Ticket
Triggers when a customer replies to a ticket.
Trigger
Instant
Try It
New User Created
Triggers when a new user is created.
Trigger
Scheduled
Try It
- TagRequired
Trigger
Instant
Try It
- Ticket SubjectRequired
- TIcket BodyRequired
- Email AddressRequired
- Full NameRequired
- Team Group
- Tags
- Channel
- CC
- BCC
Action
Write
- TIcket IDRequired
- TagRequired
Action
Write
- TIcket Number ID
- Email Address
- Subject
Action
Search
- Email Address
- ID
- Full Name
- NameRequired
- Email AddressRequired
- Password
- Account Number
- Home Phone
- Work Phone
- Cell Phone
- Company
- Street
- City
- State
- Postal Code
- Priority
- Notes
Action
Search or write

About Helpy Pro

Helpy Pro is the customer support platform engineered for companies that are serious about customer data security and control.

Related categories

Customer Support

About IMAP by Zapier

IMAP stands for Internet message access protocol, which is a widely used protocol for e-mail retrieval available in Microsoft, Google and Yahoo! products among millions of mail servers worldwide. Check our SMTP service as well!

PRODUCTS

CAPABILITIES

By team

Helpy Pro + IMAP by Zapier

Create Helpy Pro tickets when new emails are received

New Email

Agent Replies to Ticket

New Ticket Created

Ticket Assigned to an Agent

Create Reply to Ticket

Reply BodyRequired

Ticket IDRequired

User IDRequired

Reply TypeRequired

Create User

NameRequired

Email AddressRequired

Password

Account Number

Home Phone

Work Phone

Cell Phone

Company

Street

City

State

Postal Code

Priority

Notes

Update User

User IDRequired

Name

Email Address

Password

Account Number

Home Phone

Work Phone

Cell Phone

Company

Street

City

State

Postal Code

Priority

Notes

Find User

Email Address

ID

Full Name

New Mailbox

Customer Replies to a Ticket

New User Created

Ticket Tagged With

TagRequired

Create Ticket

Ticket SubjectRequired

TIcket BodyRequired

Email AddressRequired

Full NameRequired

Team Group

Tags

Channel

CC

BCC

Tag Ticket

TIcket IDRequired

TagRequired

Find Ticket

TIcket Number ID

Email Address

Subject

Find or Create User

Email Address

ID

Full Name

NameRequired

Email AddressRequired

Password

Account Number

Home Phone