HelpSpace + Slack
Send Slack notifications for new HelpSpace tickets
Send a notification to a chosen Slack channel whenever there's a new HelpSpace ticket.
Send a notification to a chosen Slack channel whenever there's a new HelpSpace ticket.
- When this happens...New Ticket
Triggers when a new support ticket is created.
- automatically do this!Send Channel Message
Triggers when a new message is posted to a specific #channel you choose.
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New Customer
Triggers when a new customer is created.
Try ItNameRequired
EmailRequired
Job Title
Address
City
State
Postal Code
Country
Note
IDRequired
IDRequired
Name
Email
Job Title
Address
City
State
Postal Code
Country
Note
Section
Try ItFrom Contact EmailRequired
From Contact Name
Channel EmailRequired
SubjectRequired
MessageRequired
Assignee Email
Status
Team Name
Tags
Skip Rules
Skip Autoreply
Skip Notifications
IDRequired
Ticket IDRequired
From Contact
From Contact Name
Channel Email
Subject
Assignee
Team
Status
Tags
About HelpSpace
HelpSpace is a well-rounded customer service tool including a team inbox, intuitive interface, self-service sites, and multiple inbound channels to get a competitive edge in your market.
Related categories
About Slack
Slack is a platform for team communication: everything in one place, instantly searchable, available wherever you go. Offering instant messaging, document sharing and knowledge search for modern teams.
