Finds customer by email.

Finds user by email.

Find or Create Conversation

Triggers when a new ticket is added to a view.

Triggers when a one or more tags are added to a user.

Triggers when a new suspended ticket is created in Zendesk. Note: Suspended tickets are automatically deleted after 14 days.

Triggers when an existing ticket is updated.

Deletes the user and associated records from the account.

Remove one or more tags from an existing ticket.

Attach a file to an existing ticket.

Add one or more tags to an existing ticket.

Update an existing ticket status or add comments.

Create a new user.

Finds an existing agent.

Finds existing tickets. Returns multiple results as individual items.

Finds the latest comment on a ticket.

Finds an existing user.

Finds a user, or creates one if none are found.

Find mailbox by name.

Get a user's support metrics over a given time range.

Find or Create Customer

Triggers when a new tag is added to a ticket.

Triggers when a new ticket is created. Optionally select an organization.

Triggers when there is activity (an audit) on a specific ticket. Non-admins can only watch one ticket at a time.

Triggers when a ticket is updated in the selected view.

Create a new organization.

Create a new ticket.

Add a Comment to an existing Ticket.

Update an existing organization.

Update an existing user.

This is an advanced action which makes a raw HTTP request that includes this integration's authentication.

Finds all comments on a ticket.

Finds an existing group.

Finds an existing organization.

Finds a organization, or creates one if none are found.