Help Scout + UserSketch

Help Scout + UserSketch integrations

Generate UserSketch email events for new Help Scout conversations

Want to convert new Help Scout conversations into meaningful data? This integration does that for you. It adds an email event in UserSketch for every new Help Scout conversation.

When this happens...
Conversation CreatedTriggers when a new conversation is created.
TriggerInstant
automatically do this!
Create EventCreates a user event
ActionWrite

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More things you can do with Help Scout and UserSketch

Discover other triggers and actions you can use with Help Scout and UserSketch

- Mailbox
  Required
- Assigned User
- Tag
- Status
- Custom Fields
Trigger
Instant
Try It
- Mailbox
Trigger
Polling
Try It
- Conversation ID
  Required
- Text
  Required
- User
Action
Write
- First Name
  Required
- Last Name
  Required
- Email
- Phone
- Chat Handle
- Social Profile
- Website
- Background
- Organization
- Location
- Job Title
- Address
- Address
- City
- State / Province
- Postal Code / ZIP Code
- Country
Action
Write
- Customer
  Required
Action
Write

- Email
  Required
Action
Search
- Email
  Required
Action
Search

- User's Email
  Required
Action
Search
- Subject
  Required
- Mailbox
- Assigned User
- Tag
- Status
  Required
- Email
- Custom Query
- Mailbox
  Required
- Customer Label
- Customer ID
- Customer's Email
- From User
- Thread Type
  Required
- Text
  Required
- Assigned User
- Cc
- Bcc
- Import Only
  Required
- Trigger Auto Reply
Action
Search or write
- The user's email (required)
  Required
- Event type (required)
  Required
- Message (required for "email" and "note" event types)
- Payment event (required for "payment information" event type)
- Amount (optional)
- Currency unit (optional)
- Event from (optional)
- Link URL (optional)
- Date (optional)
- First name (optional)
- Last name (optional)
- Phone number (optional)
- Billing address (optional)
- Billing city (optional)
- Billing state (optional)
- Billing zip (optional)
- Billing country (optional)
- Subject
Action
Write

- Mailbox
  Required
- Assigned User
- Tag
- Status
- Custom Fields
Trigger
Instant
Try It
- Mailbox
  Required
- Assigned User
- Tag
- Status
- Custom Fields
Trigger
Instant
Try It
- Subject
  Required
- Mailbox
  Required
- Customer Label
- Customer ID
- Customer's Email
- From User
- Thread Type
  Required
- Text
  Required
- Status
  Required
- Assigned User
- Tag
- Cc
- Bcc
- Import Only
  Required
- Trigger Auto Reply
Action
Write
- Conversation
  Required
- Customer
  Required
- Text
  Required
- User
- Create as Draft
  Required
Action
Write
- Subject
- Mailbox
- Assigned User
- Tag
- Status
  Required
- Email
- Custom Query
Action
Search
- Name
  Required
Action
Search
- User's Email
  Required
- Date Range Start
  Required
- Date Range End
  Required
Action
Search
- User's Email
  Required
Action
Search
- Email
  Required
- First Name
  Required
- Last Name
  Required
- Phone
- Chat Handle
- Social Profile
- Website
- Background
- Organization
- Location
- Job Title
- Address
- Address
- City
- State / Province
- Postal Code / ZIP Code
- Country
Action
Search or write
- User unique email address (required)
  Required
- First name (optional)
- Last name (optional)
- Title (optional)
- Phone number (optional)
- Organization (optional)
- Website (optional)
- Subscription type (optional)
- Notes (optional)
- Address (optional)
- City (optional)
- State (optional)
- Zip (optional)
- Country (optional)
- Billing address (optional)
- Billing city (optional)
- Billing state (optional)
- Billing zip (optional)
- billingCountry
Action
Write

About Help Scout

Help Scout is the ideal small business help desk. You can deliver great email support and get setup in minutes, without any of the typical help desk complexities.

Learn moreLearn moreHelpHelp

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Customer Support

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About UserSketch

Automatically track leads on their journey to loyal customers in one simple place, streamlining your SaaS CRM.

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CRM (Customer Relationship Management)