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Help Scout + Survey Funnel

Help Scout + Survey Funnel

Help Scout + Survey Funnel integrations

Create Help Scout tickets from new Survey Funnel entries

Sometimes you want to send a survey to your leads or customers and then automatically follow up with them in your help desk system based on their response. Use this integration to create a new Help Scout ticket for your customer whenever they submit a Survey Funnel survey.

  1. When this happens...
    New Survey Entry
    New Survey Entry
    New Survey EntryTriggers when a new survey entry is created.
    TriggerPolling
  2. automatically do this!
    Create Conversation
    Create Conversation
    Create ConversationCreates conversation including tags and custom fields (only with Help Scout's Plus plan). Select mailbox to see custom fields.
    ActionWrite
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More things you can do with Survey Funnel and Help Scout

Discover other triggers and actions you can use with Survey Funnel and Help Scout

    • Survey
      Required
    • Outcome
      Required
    Trigger
    Polling
    Try It
    • Mailbox
      Required
    • Assigned User
    • Tag
    • Status
    • Custom Fields
    Trigger
    Instant
    Try It
    • Mailbox
      Required
    • Assigned User
    • Tag
    • Status
    • Custom Fields
    Trigger
    Instant
    Try It
    • Subject
      Required
    • Mailbox
      Required
    • Customer Label
    • Customer ID
    • Customer's Email
    • From User
    • Thread Type
      Required
    • Text
      Required
    • Status
      Required
    • Assigned User
    • Tag
    • Cc
    • Bcc
    • Import Only
      Required
    • Trigger Auto Reply
    Action
    Write
    • Mailbox
      Required
    • Assigned User
    • Tag
    • Status
    • Custom Fields
    Trigger
    Instant
    Try It
    • Mailbox
    Trigger
    Polling
    Try It
    • Conversation ID
      Required
    • Text
      Required
    • User
    Action
    Write
    • First Name
      Required
    • Last Name
      Required
    • Email
    • Phone
    • Chat Handle
    • Social Profile
    • Website
    • Background
    • Organization
    • Location
    • Job Title
    • Address
    • Address
    • City
    • State / Province
    • Postal Code / ZIP Code
    • Country
    Action
    Write
help-scout logo
help-scout logo
About Help Scout
Help Scout is the ideal small business help desk. You can deliver great email support and get setup in minutes, without any of the typical help desk complexities.
Learn moreLearn moreHelpHelp
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Customer Support
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survey-funnel logo
survey-funnel logo
About Survey Funnel
Survey Funnel creates automated survey funnels for your marketing so that you can segment leads as they opt in and send their data to your CRM.
HelpHelp
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