Google Chat + Jira Service Management

Create messages in Google Chat for new requests in JIRA Service Desk

When you receive a new request in JIRA Service Desk, time is of the essence. Use this integration to get a new message in Google Hangouts chat right when a new request is received in JIRA Service Desk. Save precious time, and complete requests faster than ever.

When you receive a new request in JIRA Service Desk, time is of the essence. Use this integration to get a new message in Google Hangouts chat right when a new request is received in JIRA Service Desk. Save precious time, and complete requests faster than ever.

  1. When this happens...
    Jira Service ManagementJira Service Management
    New Request

    Triggers when a request is created.

    TriggerScheduled
  2. automatically do this!
    Google ChatGoogle Chat
    Create Message

    Create a message in Hangouts Chat.

    ActionWrite
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Supported triggers and actions

What does this mean?
    • SiteRequired

    • ProjectRequired

    Trigger
    Scheduled
    Try It
    • SiteRequired

    • ProjectRequired

    • Request TypeRequired

    Action
    Write
    • Hangouts Chat RoomRequired

    • Message TitleRequired

    • Message Image URL

    • Message Subtitle

    • Message TextRequired

    • Action Button Text

    • Action Button URL

    Action
    Write
google-chat logo
google-chat logo

About Google Chat

Google Chat is a communication software developed by Google built for teams that provides direct messages and team chat rooms, along with a group messaging function that allows Google Drive content sharing.
Help

Related categories

  • Google
  • Team Chat

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jira-service-management logo
jira-service-management logo

About Jira Service Management

Jira Service Management is help desk software that enables support agents to receive, track, manage and resolve requests from help seekers.
Help

Related categories

  • Customer Support