Freshdesk + Zoho One

Freshdesk + Zoho One integrations

Create new Freshdesk tickets when users are activated in Zoho One

Unify Zoho One and Freshdesk to elevate your productivity. Whenever there's a new user activation in Zoho One, this workflow swiftly generates a corresponding support ticket in Freshdesk. This eliminates manual data entry, as well as ensures prompt support responses and effective user management. It helps keep your product management and support team perfectly aligned, leading to a smooth user experience.

When this happens...
User ActivatedTriggers when a user's account is activated in Zoho One.
TriggerInstant
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Create TicketCreate a ticket in Freshdesk for your domain.
ActionWrite

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More things you can do with Zoho One and Freshdesk

Discover other triggers and actions you can use with Zoho One and Freshdesk

User Activated
Triggers when a user's account is activated in Zoho One.
Trigger
Instant
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User Created
Triggers when a new user account is created in Zoho One.
Trigger
Instant
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User Removed From Group
Triggers when a user is removed from a group in Zoho One.
Trigger
Instant
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Activate User
Activates a user's account in Zoho One
Action
Write
Create User
Adds a new user to Zoho One
Action
Write

Update User
Modifies a user's information in Zoho One
Action
Write
New Ticket
Triggers when there is a new ticket is created in Freshdesk.
Trigger
Instant
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New Ticket Note
Triggers when a Note is added to a Ticket.
Trigger
Instant
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Update Contact
Triggers when a user is updated.
Trigger
Instant
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- Name
  Required
- Description
- Notes
- Domains
Action
Write
- Name
  Required
- Description
Action
Write
- Subject
  Required
- Email
  Required
- Name
- Type
- Description
  Required
- Priority
- CC Emails
- Responder ID
- Status
- Source
- Group ID
- Product ID
- Tags
- Internal Agent ID
- Due by
- First Response due by
Action
Write
- Ticket ID
- Name of the requester
- Requester ID
- Email address of the requester
- Facebook ID
- Phone
- Twitter ID
- External ID
- Subject
- Type
- Status
- Priority
- Description
- Responder ID
- Due by
- First response due by
- Group ID
- Parent ID
- Product ID
- Source
- Tags
- Company ID
- Internal Agent ID
- Internal Group ID
- Lookup Parameter
Action
Write
- Email
  Required
Action
Search

User Added to Group
Triggers when a user is assigned to a group in Zoho One.
Trigger
Instant
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User Deactivated
Triggers when a user is deactivated in Zoho One.
Trigger
Instant
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User Updated
Triggers when there is any update in a user's information in Zoho One.
Trigger
Instant
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Add User to Group
Assigns a user to a specific group in Zoho One
Action
Write
Deactivate User
Deactivates a user's account in Zoho One
Action
Write
Fetch User
Retrieves a user's information from Zoho One
Action
Search
New Contact
Triggers when a new customer is created.
Trigger
Instant
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Update Ticket
Triggers when a Ticket is updated.
Trigger
Instant
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- Ticket No
  Required
- Notes
  Required
- Private
  Required
Action
Write
- Forum Category
  Required
- Name
  Required
- Type
  Required
- Visibility
  Required
- Description
Action
Write
- Forum Category
  Required
- Forum
  Required
- Title
  Required
- Topic Description
  Required
- Sticky
- Locked
Action
Write
- Name
  Required
- Email
  Required
- Address
- Description
- Phone
- Job Title
- Tags
Action
Write
- Api_docs_info
- Stop on error
  Required
- HTTP Method
  Required
- URL
  Required
- Query string parameters
- Additional request headers
- Body
Action
Write
- Ticket Id
  Required
Action
Search

About Freshdesk

Freshdesk is an online helpdesk software with multiple channel customer service to support customers across email, phone, chat, web, Twitter and more.

HelpHelp

Related categories

Customer Support

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About Zoho One

Zoho One is a suite of 40+ unified business apps covering sales, marketing, finance, collaboration, and much more to streamline your business operations.

HelpHelp

Related categories

Productivity

Related Zap Templates

Create tickets in Freshdesk for new users in Zoho One

Related Zap Templates

Create tickets in Freshdesk for new users in Zoho One