Freshdesk + Zoho One

Create new Freshdesk tickets when users are activated in Zoho One

Unify Zoho One and Freshdesk to elevate your productivity. Whenever there's a new user activation in Zoho One, this workflow swiftly generates a corresponding support ticket in Freshdesk. This eliminates manual data entry, as well as ensures prompt support responses and effective user management. It helps keep your product management and support team perfectly aligned, leading to a smooth user experience.

Unify Zoho One and Freshdesk to elevate your productivity. Whenever there's a new user activation in Zoho One, this workflow swiftly generates a corresponding support ticket in Freshdesk. This eliminates manual data entry, as well as ensures prompt support responses and effective user management. It helps keep your product management and support team perfectly aligned, leading to a smooth user experience.

  1. When this happens...
    Zoho OneZoho One
    User Activated

    Triggers when a user's account is activated in Zoho One.

    TriggerInstant
  2. automatically do this!
    FreshdeskFreshdesk
    Create Ticket

    Create a ticket in Freshdesk for your domain.

    ActionWrite
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Supported triggers and actions

  • Zoho One triggers, actions, and search

    User Added to Group

    Triggers when a user is assigned to a group in Zoho One.

    Trigger
    Instant
    Try It
  • Zoho One triggers, actions, and search

    User Deactivated

    Triggers when a user is deactivated in Zoho One.

    Trigger
    Instant
    Try It
  • Zoho One triggers, actions, and search

    User Updated

    Triggers when there is any update in a user's information in Zoho One.

    Trigger
    Instant
    Try It
  • Zoho One triggers, actions, and search

    Add User to Group

    Assigns a user to a specific group in Zoho One

    Action
    Write
freshdesk logo
freshdesk logo

About Freshdesk

Freshdesk is an online helpdesk software with multiple channel customer service to support customers across email, phone, chat, web, Twitter and more.

Related categories

  • Customer Support

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zoho-one-1 logo
zoho-one-1 logo

About Zoho One

Zoho One is a suite of 40+ unified business apps covering sales, marketing, finance, collaboration, and much more to streamline your business operations.

Related categories

  • Productivity