Freshdesk + WP SMS

Freshdesk + WP SMS integrations

Get SMS messages via WP SMS for new Freshdesk tickets

Do your coworkers need to be notified about new Freshdesk tickets? This Freshdesk-WP SMS integration will keep you updated anywhere you go by sending an SMS to the number or numbers of your choice for every new ticket your receive on Freshdesk.

When this happens...
New TicketTriggers when there is a new ticket is created in Freshdesk.
TriggerInstant
automatically do this!
Send SMSSend a new SMS.
ActionWrite

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More things you can do with Freshdesk and WP SMS

Discover other triggers and actions you can use with Freshdesk and WP SMS

New Ticket
Triggers when there is a new ticket is created in Freshdesk.
Trigger
Instant
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New Ticket Note
Triggers when a Note is added to a Ticket.
Trigger
Instant
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Update Contact
Triggers when a user is updated.
Trigger
Instant
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- Name
  Required
- Description
- Notes
- Domains
Action
Write
- Name
  Required
- Description
Action
Write

- Subject
  Required
- Email
  Required
- Name
- Type
- Description
  Required
- Priority
- CC Emails
- Responder ID
- Status
- Source
- Group ID
- Product ID
- Tags
- Internal Agent ID
- Due by
- First Response due by
Action
Write
- Ticket ID
- Name of the requester
- Requester ID
- Email address of the requester
- Facebook ID
- Phone
- Twitter ID
- External ID
- Subject
- Type
- Status
- Priority
- Description
- Responder ID
- Due by
- First response due by
- Group ID
- Parent ID
- Product ID
- Source
- Tags
- Company ID
- Internal Agent ID
- Internal Group ID
- Lookup Parameter
Action
Write

- Email
  Required
Action
Search
New SMS
Triggers when a new SMS is sent out.
Trigger
Instant
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- Subscriber Name
  Required
- Subscriber Mobile
  Required
- Subscriber Group ID
Action
Write

New Contact
Triggers when a new customer is created.
Trigger
Instant
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Update Ticket
Triggers when a Ticket is updated.
Trigger
Instant
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- Ticket No
  Required
- Notes
  Required
- Private
  Required
Action
Write
- Forum Category
  Required
- Name
  Required
- Type
  Required
- Visibility
  Required
- Description
Action
Write
- Forum Category
  Required
- Forum
  Required
- Title
  Required
- Topic Description
  Required
- Sticky
- Locked
Action
Write
- Name
  Required
- Email
  Required
- Address
- Description
- Phone
- Job Title
- Tags
Action
Write
- Api_docs_info
- Stop on error
  Required
- HTTP Method
  Required
- URL
  Required
- Query string parameters
- Additional request headers
- Body
Action
Write
- Ticket Id
  Required
Action
Search
New Subscriber
Triggers when a new subscriber is created.
Trigger
Instant
Try It
- Sender ID
  Required
- Recipients
  Required
- Message
  Required
- Numbers
- Group ID
- User Role ID
Action
Write

About Freshdesk

Freshdesk is an online helpdesk software with multiple channel customer service to support customers across email, phone, chat, web, Twitter and more.

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About WP SMS

WP SMS is the most advanced SMS messaging and notification plugin for WordPress.

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Related categories

Phone & SMS