Freshdesk
When this happens...
WooCommerceNew Order
Then do this...
FreshdeskCreate Ticket

Keep track of your WooCommerce orders in Freshdesk! With this Zap, Zapier will automatically create new Freshdesk tickets for your new WooCommerce orders. That means no more manually tracking orders.

How this WooCommerce-Freshdesk integration works:

  1. New orders are placed in WooCommerce
  2. Zapier creates a Freshdesk ticket

Apps involved

  • WooCommerce
  • Freshdesk

Why Zapier?

Free

Get started for free—14 day trial of premium features and apps.

Easy

No coding required—automate any of 1,000+ apps in minutes.

Secure

Enterprise-level security—connect mission-critical apps.

It's easy to connect Freshdesk + WooCommerce and requires absolutely zero coding experience—the only limit is your own imagination.

When this happens...
then do this!
New Contact

Triggers when a new customer is created.

Create Company

Allows you to create a Company entry in Freshdesk.

New Ticket Note

Triggers when a Note is added to a Ticket.

Create Ticket

Create a ticket in Freshdesk for your domain.

New Ticket

Triggers when there is a new ticket is created in Freshdesk.

Create Contact

Allows you to create a User/Customer in Freshdesk for your support domain.

New Order

Triggers when a WooCommerce order is paid for (order changes status to Processing).

Add Notes to a Ticket

Add Private or Public notes to a Freshdesk Support Ticket.

Subscription Created

Triggers when a subscription is created, either via the Checkout or via the REST API. Only available when the WooCommerce Subscriptions extension is activated.

Create Forum Topic

Create a new Forum Topic on Freshdesk Forums.

Use our free platform to build a single Zapier integration and instantly connect your app with 1,000+ others.

Become a Zapier Integration Partner

Freshdesk is an online helpdesk software with multiple channel customer service to support customers across email, phone, chat, web, Twitter and more.

WooCommerce is a WordPress eCommerce plugin that transforms your WordPress website into a fully featured eCommerce store. Send your customer and order information from WooCommerce to Zapier. Note: this service requires the WooCommerce Zapier Extension that is available for purchase on the woothemes.com extension store.

See WooCommerce Integrations