Create Troop Messenger group message for new ticket in Freshdesk
A Freshdesk ticket is an issue raised by the customer which needs to be solved by an agent! This Zapier automation sends a message in the Troop Messenger group when a new ticket is raised in Freshdesk. Such that, the agents can check the details of the ticket within Troop Messenger
A Freshdesk ticket is an issue raised by the customer which needs to be solved by an agent! This Zapier automation sends a message in the Troop Messenger group when a new ticket is raised in Freshdesk. Such that, the agents can check the details of the ticket within Troop Messenger
- When this happens...New Ticket
Triggers when there is a new ticket is created in Freshdesk.
- automatically do this!Create Group Message
Creates a new group message.
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