Freshdesk + OOPSpam

Freshdesk + OOPSpam integrations

Check new Freshdesk tickets for spam with OOPSpam

Ensure a smooth and efficient support system with this workflow. When a new ticket arrives in Freshdesk, this integration immediately screens it for spam using the OOPSpam tool. This proactive measure saves your team time, as it promptly filters out potential spam, allowing your support staff to focus on genuine customer interactions. A productive way to maintain your help desk's integrity and response rate.

When this happens...
New TicketTriggers when there is a new ticket is created in Freshdesk.
TriggerInstant
automatically do this!
Check for SpamReturns a spam score in addition to a detailed report.
ActionWrite

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More things you can do with Freshdesk and OOPSpam

Discover other triggers and actions you can use with Freshdesk and OOPSpam

New Ticket
Triggers when there is a new ticket is created in Freshdesk.
Trigger
Instant
Try It
New Ticket Note
Triggers when a Note is added to a Ticket.
Trigger
Instant
Try It
Update Contact
Triggers when a user is updated.
Trigger
Instant
Try It
- Name
  Required
- Description
- Notes
- Domains
Action
Write
- Name
  Required
- Description
Action
Write

- Subject
  Required
- Email
  Required
- Name
- Type
- Description
  Required
- Priority
- CC Emails
- Responder ID
- Status
- Source
- Group ID
- Product ID
- Tags
- Internal Agent ID
- Due by
- First Response due by
Action
Write
- Ticket ID
- Name of the requester
- Requester ID
- Email address of the requester
- Facebook ID
- Phone
- Twitter ID
- External ID
- Subject
- Type
- Status
- Priority
- Description
- Responder ID
- Due by
- First response due by
- Group ID
- Parent ID
- Product ID
- Source
- Tags
- Company ID
- Internal Agent ID
- Internal Group ID
- Lookup Parameter
Action
Write

- Email
  Required
Action
Search
- Content
- Context
- Sender IP
- Email
- Consider short messages as spam
- Log submissions to OOPSpam
- Block temporary/disposable emails
- Block IP addresses from Cloud Providers
- Block IP addresses from VPN Providers
- Allow messages only in these languages
- Allow entries only from these countries
- Block entries from these countries
Action
Write

New Contact
Triggers when a new customer is created.
Trigger
Instant
Try It
Update Ticket
Triggers when a Ticket is updated.
Trigger
Instant
Try It
- Ticket No
  Required
- Notes
  Required
- Private
  Required
Action
Write
- Forum Category
  Required
- Name
  Required
- Type
  Required
- Visibility
  Required
- Description
Action
Write
- Forum Category
  Required
- Forum
  Required
- Title
  Required
- Topic Description
  Required
- Sticky
- Locked
Action
Write
- Name
  Required
- Email
  Required
- Address
- Description
- Phone
- Job Title
- Tags
Action
Write
- Api_docs_info
- Stop on error
  Required
- HTTP Method
  Required
- URL
  Required
- Query string parameters
- Additional request headers
- Body
Action
Write
- Ticket Id
  Required
Action
Search

About Freshdesk

Freshdesk is an online helpdesk software with multiple channel customer service to support customers across email, phone, chat, web, Twitter and more.

HelpHelp

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About OOPSpam

OOPSpam - stop bots and manual spam from reaching you or your customer. All with high accuracy and privacy.

Learn moreLearn moreHelpHelp

Related categories

Business Intelligence