Freshdesk + Mavenoid
Create Freshdesk ticket when customer completes a conversation in Mavenoid
If you're using Freshdesk to track your support requests and Mavenoid for self-service and live support, set up this Zapier automation to create a new ticket when the customer completes a session in the Mavenoid product assistant - with the full transcript of their conversation. Now you have all your support conversations in one place, should your support team need to analyze them or follow up with customers.
If you're using Freshdesk to track your support requests and Mavenoid for self-service and live support, set up this Zapier automation to create a new ticket when the customer completes a session in the Mavenoid product assistant - with the full transcript of their conversation. Now you have all your support conversations in one place, should your support team need to analyze them or follow up with customers.
- When this happens...Session Transcript Ready
Triggers when a transcript is created for a completed session.
- automatically do this!Create Ticket
Create a ticket in Freshdesk for your domain.
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