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Freshdesk + Konnect Insights

Create Freshdesk tickets from new messages by topics in Konnect Insights

This Zapier template allows you to add new tickets created in a topic to Freshdesk, saving you time on manual data entry.

This Zapier template allows you to add new tickets created in a topic to Freshdesk, saving you time on manual data entry.

  1. When this happens...
    Konnect InsightsKonnect Insights
    Get Messages by Topic

    Triggers when new tickets are created in the topic.

    TriggerScheduled
  2. automatically do this!
    FreshdeskFreshdesk
    Create Ticket

    Create a ticket in Freshdesk for your domain.

    ActionWrite
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Supported triggers and actions

What does this mean?
    • Group IdRequired

    Trigger
    Scheduled
    Try It
    • Group IdRequired

    • Cluster IdRequired

    Trigger
    Scheduled
    Try It
    • Group IdRequired

    • Topic IdRequired

    • Since Date

    • Until Date

    • Sort Order

    • Limit

    Trigger
    Scheduled
    Try It
    • Group IdRequired

    • Profile IdRequired

    Trigger
    Scheduled
    Try It
    • Group IdRequired

    • Profile IdRequired

    • MessageRequired

    • Email IdRequired

    • Contact NumberRequired

    Action
    Write
freshdesk logo
freshdesk logo

About Freshdesk

Freshdesk is an online helpdesk software with multiple channel customer service to support customers across email, phone, chat, web, Twitter and more.
Help

Related categories

  • Customer Support

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konnect-insights logo
konnect-insights logo

About Konnect Insights

Konnect Insights is a social listening and analytics platform that gives you data from social platforms and web. Data is fetched based on keywords and social profiles. Get the power of social Listening with this integration.

Related categories