Loading

Freshdesk + Jira Software Cloud

Create Freshdesk tickets from new Jira Software Cloud issues

Streamline your workflow by immediately creating a ticket in Freshdesk when a new issue arises in Jira Software Cloud. This integration eliminates the need for manual data entry, ensuring efficient tracking and swift resolution of issues. Let this automation enhance your responsiveness and improve your customer service.

Streamline your workflow by immediately creating a ticket in Freshdesk when a new issue arises in Jira Software Cloud. This integration eliminates the need for manual data entry, ensuring efficient tracking and swift resolution of issues. Let this automation enhance your responsiveness and improve your customer service.

  1. When this happens...
    Jira Software CloudJira Software Cloud
    New Issue

    Triggers when a new issue is created.

    TriggerScheduled
  2. automatically do this!
    FreshdeskFreshdesk
    Create Ticket

    Create a ticket in Freshdesk for your domain.

    ActionWrite
Start free with email
  • Free forever for core features
  • 14 day trial for premium features & apps

Supported triggers and actions

What does this mean?
    • Project

    • Status

    Trigger
    Scheduled
    Try It
    • Info

    • Jira Cloud SiteRequired

    • Jira Email AddressRequired

    • Jira API TokenRequired

    • Projects to Trigger On

    Trigger
    Instant
    Try It
    • IssueRequired

    • CommentRequired

    Action
    Write
    • JQL

    • Order By

    Trigger
    Scheduled
    Try It
    • Info

    • Jira Cloud SiteRequired

    • Jira Email AddressRequired

    • Jira API TokenRequired

    • Projects to Trigger On

    Trigger
    Instant
    Try It
    • IssueRequired

    • AttachmentRequired

    Action
    Write
    • First IssueRequired

    • Link TypeRequired

    • Second IssueRequired

    Action
    Write
freshdesk logo
freshdesk logo

About Freshdesk

Freshdesk is an online helpdesk software with multiple channel customer service to support customers across email, phone, chat, web, Twitter and more.
Help

Related categories

  • Customer Support

Similar apps

Zendesk integrationsZendesk integrations

Zendesk

Customer Support
Help Scout integrationsHelp Scout integrations

Help Scout

Customer Support
Mojo Helpdesk integrationsMojo Helpdesk integrations

Mojo Helpdesk

Customer Support
jira-software-cloud logo

Related categories