Forms for Slack + Zendesk
Create tickets in Zendesk for new form responses in Forms for Slack
Streamline your customer service process with this efficient workflow. Whenever a new form response is submitted in Forms for Slack, a corresponding ticket is instantly created in Zendesk. This seamless integration reduces manual data entry and ensures timely response to every query, improving the overall customer service experience.
Streamline your customer service process with this efficient workflow. Whenever a new form response is submitted in Forms for Slack, a corresponding ticket is instantly created in Zendesk. This seamless integration reduces manual data entry and ensures timely response to every query, improving the overall customer service experience.
- When this happens...New Form Response
Triggers when a new form response is sent to Slack.
- automatically do this!Create Ticket
Triggers when a new ticket is added (Zendesk may take an hour to make tickets available via their API with this trigger).
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