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Follow Up Boss + Zendesk

Add collaborators in Follow Up Boss for new recent tickets in Zendesk

Effortlessly manage your customer support tickets with this Zendesk and Follow Up Boss workflow. When a new ticket is created in Zendesk, this automation will add collaborators to the corresponding task in Follow Up Boss, ensuring your team stays in the loop and can quickly address customer concerns. Say goodbye to manual updates and keep your customer support process smooth and efficient.

Effortlessly manage your customer support tickets with this Zendesk and Follow Up Boss workflow. When a new ticket is created in Zendesk, this automation will add collaborators to the corresponding task in Follow Up Boss, ensuring your team stays in the loop and can quickly address customer concerns. Say goodbye to manual updates and keep your customer support process smooth and efficient.

  1. When this happens...
    ZendeskZendesk
    Recent Ticket

    Triggers when a new ticket is added (Zendesk may take an hour to make tickets available via their API with this trigger).

    TriggerScheduled
  2. automatically do this!
    Follow Up BossFollow Up Boss
    Add Collaborators

    Adds selected users as collaborated on a given contact.

    ActionWrite
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Supported triggers and actions

What does this mean?
  • Zendesk triggers, actions, and search

    New Group

    Triggers when a new group is created.

    Trigger
    Scheduled
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    • Organization

    Trigger
    Scheduled
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    • ViewRequired

    Trigger
    Scheduled
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    • Tags

    Trigger
    Instant
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    • Ticket (Required for non-admins)

    Trigger
    Scheduled
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follow-up-boss logo
follow-up-boss logo

About Follow Up Boss

Simple lead management software for real estate agents and brokers. Follow Up Boss takes all your leads and puts them in one simple system automatically. Helps you to respond fast and convert more leads into closings.
Learn moreHelp

Related categories

  • CRM (Customer Relationship Management)

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zendesk logo
zendesk logo

About Zendesk

Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.

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