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Fireflies.ai + Zendesk

Fireflies.ai + Zendesk

Fireflies.ai + Zendesk integrations

Create new Zendesk tickets from new Fireflies.ai meetings

Efficiently manage your meetings with this workflow that starts as a new meeting is scheduled in Fireflies.ai, immediately creating a ticket in Zendesk. This helps keep track of discussions, important tasks and ideas, ensuring you provide seamless customer support while making your team more productive. No need to manually shift between the two platforms, saving you valuable time and energy.

  1. When this happens...
    New Meeting
    New Meeting
    New MeetingTriggers when a new meeting with transcripts is created.
  2. automatically do this!
    Create Ticket
    Create Ticket
    Create TicketTriggers when a new ticket is added (Zendesk may take an hour to make tickets available via their API with this trigger).
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More things you can do with Fireflies.ai and Zendesk

Discover other triggers and actions you can use with Fireflies.ai and Zendesk

    • Transcript Format
    • Include Speaker Names
    • Include Timestamps
    • Notes List Format
    • Custom Topics to Include
    Trigger
    Instant
    Try It
    • Transcript Format
    • Include Speaker Names
    • Include Timestamps
    • Notes List Format
    • Custom Topics to Include
    Action
    Search
    • Meeting Title
    • Date
    • Host Email
    • Participant Email
    • Transcript Format
    • Include Speaker Names
    • Include Timestamps
    • Notes List Format
    • Custom Topics to Include
    Action
    Search
    • Tags
      Required
    Trigger
    Polling
    Try It
    • Audio URL Link
      Required
    • Title
      Required
    • Participant Name
    • Participant Email
    • Participant Phone
    Action
    Write
    • Meeting Id
      Required
    • Transcript Format
    • Include Speaker Names
    • Include Timestamps
    • Notes List Format
    • Custom Topics to Include
    Action
    Search
    • View
      Required
    Trigger
    Polling
    Try It
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About Fireflies.ai
Automatic notes from every meeting. Fireflies dials into your call to take notes. Automate actions by setting custom commands and alerts.
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zendesk logo
About Zendesk
Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.
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