Fireflies.ai + Zendesk integrations
Create new Zendesk tickets from new Fireflies.ai meetings
Efficiently manage your meetings with this workflow that starts as a new meeting is scheduled in Fireflies.ai, immediately creating a ticket in Zendesk. This helps keep track of discussions, important tasks and ideas, ensuring you provide seamless customer support while making your team more productive. No need to manually shift between the two platforms, saving you valuable time and energy.
- When this happens...New MeetingTriggers when a new meeting with transcripts is created.
- automatically do this!Create TicketTriggers when a new ticket is added (Zendesk may take an hour to make tickets available via their API with this trigger).
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More things you can do with Fireflies.ai and Zendesk
Discover other triggers and actions you can use with Fireflies.ai and Zendesk
- Transcript Format
- Include Speaker Names
- Include Timestamps
- Notes List Format
- Custom Topics to Include
Try ItTriggerInstant- Transcript Format
- Include Speaker Names
- Include Timestamps
- Notes List Format
- Custom Topics to Include
ActionSearch- Meeting Title
- Date
- Host Email
- Participant Email
- Transcript Format
- Include Speaker Names
- Include Timestamps
- Notes List Format
- Custom Topics to Include
ActionSearch- TagsRequired
Try ItTriggerPolling
- Audio URL LinkRequired
- TitleRequired
- Participant Name
- Participant Email
- Participant Phone
ActionWrite- Meeting IdRequired
- Transcript Format
- Include Speaker Names
- Include Timestamps
- Notes List Format
- Custom Topics to Include
ActionSearch- New Group
Triggers when a new group is created.
Try ItTriggerPolling - ViewRequired
Try ItTriggerPolling
Related categories
Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.
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