Cancels a confirmed Famulor booking and sends cancellation updates.

Books a Famulor appointment at an available event type time.

Adds a question and answer to a Famulor knowledge base.

Pauses a Famulor campaign so it stops starting new calls. Calls already in progress continue.

Runs a manual Famulor automation with an optional JSON payload.

Starts a Famulor campaign. Eligible leads may be called immediately and use workspace credits.

Changes the name or assistant of a Famulor campaign.

Finds open appointment start times for a Famulor booking event type.

Finds one Famulor booking by its ID.

Finds Famulor campaigns by name.

Finds a Famulor knowledge base by name.

Finds an available Famulor voice by name or language.

Triggers when a comment is added to a ticket.

Triggers when a new ticket is created. Optionally select an organization.

Triggers when there is activity (an audit) on a specific ticket. Non-admins can only watch one ticket at a time.

Triggers when a ticket is updated in the selected view.

Create a new organization.

Create a new ticket.

Add a Comment to an existing Ticket.

Update an existing organization.

Update an existing user.

This is an advanced action which makes a raw HTTP request that includes this integration's authentication.

Finds all comments on a ticket.

Finds an existing group.

Finds an existing organization.

Finds a organization, or creates one if none are found.

Creates a Famulor AI assistant using workspace defaults.

Creates a draft Famulor campaign without starting calls.

Starts an outbound AI voice call with a Famulor assistant. Calling may use workspace credits.

Moves a confirmed Famulor booking to a different available time.

Sends an SMS from an enabled Famulor workspace number. Sending uses workspace credits.

Updates the name, instructions, greeting, or active status of a Famulor assistant.

Updates a lead already in a Famulor campaign.

Finds Famulor assistants by name.

Finds one Famulor call by ID, including its transcript and summary. Recording links expire after one hour.

Finds Famulor Audience contacts by name, phone number, or email.

Finds a phone number in the Famulor workspace.

Gets current progress and call totals for a Famulor campaign.

Triggers when a new tag is added to a ticket.

Triggers when a new ticket is added to a view.

Triggers when a one or more tags are added to a user.

Triggers when a new suspended ticket is created in Zendesk. Note: Suspended tickets are automatically deleted after 14 days.

Triggers when an existing ticket is updated.

Deletes the user and associated records from the account.

Remove one or more tags from an existing ticket.

Attach a file to an existing ticket.

Add one or more tags to an existing ticket.

Update an existing ticket status or add comments.

Create a new user.

Finds an existing agent.

Finds existing tickets. Returns multiple results as individual items.

Finds the latest comment on a ticket.

Finds an existing user.

Finds a user, or creates one if none are found.