Dropbox + Serviceaide
Get attachments as a link in Serviceaide when a file is added to a Dropbox folder
Do you have a Dropbox folder that you'd like to use for attachments to Serviceaide Intelligent Service Management tickets? Use this Dropbox to Serviceaide integration and add an attachment with the name as ticket ID to have a worklog added to the ticket with a link to the attachment in Dropbox automatically every time a new file is added to a specified folder.
Do you have a Dropbox folder that you'd like to use for attachments to Serviceaide Intelligent Service Management tickets? Use this Dropbox to Serviceaide integration and add an attachment with the name as ticket ID to have a worklog added to the ticket with a link to the attachment in Dropbox automatically every time a new file is added to a specified folder.
- When this happens...New File in Folder
Triggers when a new file is added to a folder. Make sure the number of files/folders in the watched folder does not exceed 6000.
- automatically do this!Add Worklog (Any Ticket)
Add a new worklog to any existing ticket.
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Space
FolderRequired
Include files in subfolders?
Include sharing link?
Try ItSpace
FolderRequired
File
Include files in subfolders?
Include file contents?
Include sharing link?
Try ItSpace
Folder PathRequired
Important Information
Space
FolderRequired
FileRequired
Overwrite
Specify File Name
Specify File Extension
Include sharing link?
Space
FolderRequired
Include files in subfolders?
Include file contents?
Include sharing link?
Try ItSpace
File PathRequired
Important Information
Space
FolderRequired
Folder NameRequired
Space
FileRequired
New LocationRequired
