Dropbox + Serviceaide

Get attachments as a link in Serviceaide when a file is added to a Dropbox folder

Do you have a Dropbox folder that you'd like to use for attachments to Serviceaide Intelligent Service Management tickets? Use this Dropbox to Serviceaide integration and add an attachment with the name as ticket ID to have a worklog added to the ticket with a link to the attachment in Dropbox automatically every time a new file is added to a specified folder.

Do you have a Dropbox folder that you'd like to use for attachments to Serviceaide Intelligent Service Management tickets? Use this Dropbox to Serviceaide integration and add an attachment with the name as ticket ID to have a worklog added to the ticket with a link to the attachment in Dropbox automatically every time a new file is added to a specified folder.

  1. When this happens...
    DropboxDropbox
    New File in Folder

    Triggers when a new file is added to a folder. Make sure the number of files/folders in the watched folder does not exceed 6000.

    TriggerScheduled
  2. automatically do this!
    ServiceaideServiceaide
    Add Worklog (Any Ticket)

    Add a new worklog to any existing ticket.

    ActionWrite
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Supported triggers and actions

What does this mean?
    • Space

    • FolderRequired

    • Include files in subfolders?

    Trigger
    Scheduled
    Try It
    • Space

    • FolderRequired

    • File

    • Include files in subfolders?

    • Include file contents?

    Trigger
    Scheduled
    Try It
    • Space

    • Folder PathRequired

    • Important Information

    Action
    Write
    • Space

    • FolderRequired

    • FileRequired

    • Overwrite

    • Specify File Name

    • Specify File Extension

    Action
    Write
    • Space

    • FolderRequired

    • Include files in subfolders?

    • Include file contents?

    Trigger
    Scheduled
    Try It
    • Space

    • File PathRequired

    • Important Information

    Action
    Write
    • Space

    • FolderRequired

    • Folder NameRequired

    Action
    Write
    • Space

    • FileRequired

    • New LocationRequired

    Action
    Write
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dropbox logo

About Dropbox

Dropbox lets you store your files online, sync them to all your devices, and share them easily. Get started for free, then upgrade for more space and security features.
Learn more

Related categories

  • File Management & Storage

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About Serviceaide

ServiceAide Cloud Service Management is an online, Cloud based IT Service Management system.

Related categories

  • Customer Support