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Document360 + Jira Service Management

Document360 + Jira Service Management

Document360 + Jira Service Management integrations

Create Document360 documents for new Jira Service Management requests

When a new request is raised in Jira Service Management, this integration will create an article in Document360. This helps with keeping your knowledge base content up-to-date and enhances the content quality. It's very useful to reduce your support tickets using a self-service documentation.

  1. When this happens...
    New Request
    New Request
    New RequestTriggers when a request is created.
    TriggerPolling
  2. automatically do this!
    Create a Document
    Create a Document
    Create a DocumentCreate document from text in Document360
    ActionWrite
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More things you can do with Jira Service Management and Document360

Discover other triggers and actions you can use with Jira Service Management and Document360

    • Site
      Required
    • Project
      Required
    Trigger
    Polling
    Try It
    • Site
      Required
    • Project
      Required
    • Request Type
      Required
    Action
    Write
  • Document360 triggers, actions, and search
    New Article

    Triggers when a new article is created.

    Trigger
    Instant
    Try It
    • Title
      Required
    • Content
      Required
    • Version
      Required
    • Language
      Required
    • Category
      Required
    • Publish
    Action
    Write
    • Site
      Required
    • Project
      Required
    Trigger
    Polling
    Try It
    • Stop on error
      Required
    • HTTP Method
      Required
    • URL
      Required
    • Query string parameters
    • Additional request headers
    • Body
    Action
    Write
    • Version
      Required
    • Language
      Required
    • Article
      Required
    • Text to Append
      Required
    Action
    Write
    • Version
      Required
    • Language
      Required
    • Search Term
      Required
    Action
    Search
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document360 logo
About Document360
Document360 is a cloud-based help desk solution that enables users in businesses across various industries to create, collaborate and publish self-service knowledge bases for their products.
HelpHelp
Related categories
Customer Support
jira-service-management logo
jira-service-management logo
About Jira Service Management
Jira Service Management is help desk software that enables support agents to receive, track, manage and resolve requests from help seekers.
HelpHelp
Related categories
Customer Support