Document360 + Jira Service Management
Create Document360 documents for new Jira Service Management requests
When a new request is raised in Jira Service Management, this integration will create an article in Document360. This helps with keeping your knowledge base content up-to-date and enhances the content quality. It's very useful to reduce your support tickets using a self-service documentation.
When a new request is raised in Jira Service Management, this integration will create an article in Document360. This helps with keeping your knowledge base content up-to-date and enhances the content quality. It's very useful to reduce your support tickets using a self-service documentation.
- When this happens...New Request
Triggers when a request is created.
- automatically do this!Create a Document
Create document from text in Document360
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SiteRequired
ProjectRequired
Try ItSiteRequired
ProjectRequired
Request TypeRequired
New Article
Triggers when a new article is created.
Try ItTitleRequired
ContentRequired
VersionRequired
LanguageRequired
CategoryRequired
Publish
SiteRequired
ProjectRequired
Try ItApi Docs Info
HTTP MethodRequired
URLRequired
Query String Parameters
Headers
Additional Request Headers
Body
VersionRequired
LanguageRequired
ArticleRequired
Text to AppendRequired
VersionRequired
LanguageRequired
Search TermRequired
About Document360
Document360 is a cloud-based help desk solution that enables users in businesses across various industries to create, collaborate and publish self-service knowledge bases for their products.
Related categories
About Jira Service Management
Jira Service Management is help desk software that enables support agents to receive, track, manage and resolve requests from help seekers.