DHL Express Commerce + WhatsApp Business

Send WhatsApp Business messages for new DHL shipped orders

Keep your customers informed without lifting a finger. This integration automatically sends a WhatsApp Business template message whenever an order ships through DHL Express Commerce. Your customers get instant shipping updates directly in their preferred messaging app, and you save time by eliminating manual notification work. Just set it up once, and every shipped order triggers a personalized WhatsApp message with tracking details.

When this happens...
New Shipped Order
Triggers when an order is shipped or manifested.
TriggerPolling
automatically do this!
Send Template Message
Sends a template message to a WhatsApp user.
ActionWrite

Start free with email

Start free with Google

Start free with email

Start free with Google

Free forever for core features
14 day trial for premium features & apps

Supported triggers and actions

New Order
Triggers when a new order is created/imported.
Trigger
Polling
Try It
- Order Number
- Order ID
Action
Write
- Identifier to use for manifestingRequired
Action
Write
- Sender Street
- Sender Suburb
- Sender City
- Sender State
- Sender Post Code
- Country Code
- Destination StreetRequired
- Destination Suburb
- Destination City
- Destination State
- Destination Post CodeRequired
- Country CodeRequired
- WeightRequired
- Height
- Width
- Length
- Currency
Action
Write
- Order ID
Action
Write

- Order IDRequired
- Order Number
- Order Date
- Reference
- Shipping Method
- Shipping Description
- Signature Required?
- Currency
- Dangerous Goods?
- Sender's Name
- Sender's Company Name
- Sender's Building
- Sender's Street
- Sender's Suburb
- Sender's City
- Sender's State
- Sender Post Code
- Sender's Country
- Sender Email
- Sender Phone
- Destination Name
- Destination Company Name
- Destination Building
- Destination Street
- Destination Suburb
- Destination City
- Destination State
- Destination Post Code
- Country
- Destination Email
- Destination Phone
- Delivery Instructions
- Item ID
- SKU
- Description
- Quantity Ordered
- Quantity to Ship
- Weight
- Value
- Tariff Code
- Country of Origin
- Delete
- Package ID
- Name
- Weight
- Height
- Width
- Length
- Packaging Type
- Tracking Number
- Delete
Action
Write
- Status types
- Recipient phone number
Trigger
Instant
Try It

- Session Window Info
- Recipient phone numberRequired
- Message textRequired
- Preview URL
- Reply to message ID
Action
Write
- Recipient phone numberRequired
- TemplateRequired
Action
Write

- Return only manifested orders?Required
Trigger
Polling
Try It
- Tracking Number
- Order Number
Action
Write
- Order NumberRequired
- Order Date
- Reference
- Shipping Method
- Shipping Description
- Signature Required?
- Currency
- Dangerous Goods?
- Destination NameRequired
- Destination Company Name
- Destination Building
- Destination StreetRequired
- Destination Suburb
- Destination City
- Destination State
- Destination Post Code
- CountryRequired
- Destination Email
- Destination Phone
- Delivery Instructions
- SKU
- Description
- Quantity
- Weight
- Value
- Tariff Code
- Country of Origin
- Weight
- Height
- Width
- Length
Action
Write
- Order ID
- Order Number
- Reprint Label
Action
Write
- Order NumberRequired
- Order Date
- Reference
- Shipping Method
- Shipping Description
- Signature Required?
- Currency
- Dangerous Goods?
- Returnee NameRequired
- Returnee Company Name
- Returnee Building
- Returnee StreetRequired
- Returnee SuburbRequired
- Returnee City
- Returnee State
- Returnee Post Code
- Returnee CountryRequired
- Returnee Email
- Returnee Phone
- Delivery Instructions
- SKU
- Description
- Quantity
- Weight
- Value
- Tariff Code
- Country of Origin
- Weight
- Height
- Width
- Length
Action
Write
- Value to search for
- StatusRequired
- LimitRequired
Action
Search
- Message types
- From phone number
- Only replies
Trigger
Instant
Try It
- Session Window Info
- Recipient phone numberRequired
- Media typeRequired
- FileRequired
- Reply to message ID
Action
Write
- Media IDRequired
Action
Search

About DHL Express Commerce

DHL Express Commerce is an all-in-one ecommerce shipping platform enabling you to manage your DHL Express shipping processes efficiently and cost-effectively

Related categories

eCommerce

About WhatsApp Business

WhatsApp Business is a customer messaging app that delivers fast, reliable communication through organized chats, automated responses, and business profiles.

Related categories

Phone & SMS

DHL Express Commerce + WhatsApp Business

Send WhatsApp Business messages for new DHL shipped orders

Supported triggers and actions

New Order

Get Order

Manifest

Get Rates

Print Packing Slip

Update Order

Message Status Updated

Send Freeform Message

Send Template Message

New Shipped Order

Get Tracking

Create Order

Print Label

Create Return Order

Search Orders

New Message Received

Send Media Message

Get Attachment

About DHL Express Commerce

Related categories

About WhatsApp Business

Related categories