DHL Express Commerce + WhatsApp Business

DHL Express Commerce + WhatsApp Business integrations

Send WhatsApp Business messages for new DHL shipped orders

Keep your customers informed without lifting a finger. This integration automatically sends a WhatsApp Business template message whenever an order ships through DHL Express Commerce. Your customers get instant shipping updates directly in their preferred messaging app, and you save time by eliminating manual notification work. Just set it up once, and every shipped order triggers a personalized WhatsApp message with tracking details.

When this happens...
New Shipped OrderTriggers when an order is shipped or manifested.
TriggerPolling
automatically do this!
Send Template MessageSends a template message to a WhatsApp user.
ActionWrite

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More things you can do with DHL Express Commerce and WhatsApp Business

Discover other triggers and actions you can use with DHL Express Commerce and WhatsApp Business

New Order
Triggers when a new order is created/imported.
Trigger
Polling
Try It
- Order Number
- Order ID
Action
Write
- Identifier to use for manifesting
  Required
Action
Write
- Sender Street
- Sender Suburb
- Sender City
- Sender State
- Sender Post Code
- Country Code
- Destination Street
  Required
- Destination Suburb
- Destination City
- Destination State
- Destination Post Code
  Required
- Country Code
  Required
- Weight
  Required
- Height
- Width
- Length
- Currency
Action
Write
- Order ID
Action
Write

- Order ID
  Required
- Order Number
- Order Date
- Reference
- Shipping Method
- Shipping Description
- Signature Required?
- Currency
- Dangerous Goods?
- Sender's Name
- Sender's Company Name
- Sender's Building
- Sender's Street
- Sender's Suburb
- Sender's City
- Sender's State
- Sender Post Code
- Sender's Country
- Sender Email
- Sender Phone
- Destination Name
- Destination Company Name
- Destination Building
- Destination Street
- Destination Suburb
- Destination City
- Destination State
- Destination Post Code
- Country
- Destination Email
- Destination Phone
- Delivery Instructions
- Item ID
- SKU
- Description
- Quantity Ordered
- Quantity to Ship
- Weight
- Value
- Tariff Code
- Country of Origin
- Delete
- Package ID
- Name
- Weight
- Height
- Width
- Length
- Packaging Type
- Tracking Number
- Delete
Action
Write
- Status types
- Recipient phone number
Trigger
Instant
Try It

- Session_window_info
- Recipient phone number
  Required
- Message text
  Required
- Preview URL
- Reply to message ID
Action
Write
- Recipient phone number
  Required
- Template
  Required
Action
Write

- Return only manifested orders?
  Required
Trigger
Polling
Try It
- Tracking Number
- Order Number
Action
Write
- Order Number
  Required
- Order Date
- Reference
- Shipping Method
- Shipping Description
- Signature Required?
- Currency
- Dangerous Goods?
- Destination Name
  Required
- Destination Company Name
- Destination Building
- Destination Street
  Required
- Destination Suburb
- Destination City
- Destination State
- Destination Post Code
- Country
  Required
- Destination Email
- Destination Phone
- Delivery Instructions
- SKU
- Description
- Quantity
- Weight
- Value
- Tariff Code
- Country of Origin
- Weight
- Height
- Width
- Length
Action
Write
- Order ID
- Order Number
- Reprint Label
Action
Write
- Order Number
  Required
- Order Date
- Reference
- Shipping Method
- Shipping Description
- Signature Required?
- Currency
- Dangerous Goods?
- Returnee Name
  Required
- Returnee Company Name
- Returnee Building
- Returnee Street
  Required
- Returnee Suburb
  Required
- Returnee City
- Returnee State
- Returnee Post Code
- Returnee Country
  Required
- Returnee Email
- Returnee Phone
- Delivery Instructions
- SKU
- Description
- Quantity
- Weight
- Value
- Tariff Code
- Country of Origin
- Weight
- Height
- Width
- Length
Action
Write
- Value to search for
- Status
  Required
- Limit
  Required
Action
Search
- Message types
- From phone number
- Only replies
Trigger
Instant
Try It
- Session_window_info
- Recipient phone number
  Required
- Media type
  Required
- File
  Required
- Reply to message ID
Action
Write
- Media ID
  Required
Action
Search

About DHL Express Commerce

DHL Express Commerce is an all-in-one ecommerce shipping platform enabling you to manage your DHL Express shipping processes efficiently and cost-effectively

HelpHelp

Related categories

eCommerce

About WhatsApp Business

WhatsApp Business is a customer messaging app that delivers fast, reliable communication through organized chats, automated responses, and business profiles.

Learn moreLearn moreHelpHelp

Related categories

Phone & SMS

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