DHL Express Commerce + WhatsApp Business integrations
Send WhatsApp Business messages for new DHL shipped orders
Keep your customers informed without lifting a finger. This integration automatically sends a WhatsApp Business template message whenever an order ships through DHL Express Commerce. Your customers get instant shipping updates directly in their preferred messaging app, and you save time by eliminating manual notification work. Just set it up once, and every shipped order triggers a personalized WhatsApp message with tracking details.
- When this happens...New Shipped OrderTriggers when an order is shipped or manifested.
- automatically do this!Send Template MessageSends a template message to a WhatsApp user.
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More things you can do with DHL Express Commerce and WhatsApp Business
Discover other triggers and actions you can use with DHL Express Commerce and WhatsApp Business
- New Order
Triggers when a new order is created/imported.
Try ItTriggerPolling - Order Number
- Order ID
ActionWrite- Identifier to use for manifestingRequired
ActionWrite- Sender Street
- Sender Suburb
- Sender City
- Sender State
- Sender Post Code
- Country Code
- Destination StreetRequired
- Destination Suburb
- Destination City
- Destination State
- Destination Post CodeRequired
- Country CodeRequired
- WeightRequired
- Height
- Width
- Length
- Currency
ActionWrite
- Return only manifested orders?Required
Try ItTriggerPolling- Tracking Number
- Order Number
ActionWrite- Order NumberRequired
- Order Date
- Reference
- Shipping Method
- Shipping Description
- Signature Required?
- Currency
- Dangerous Goods?
- Destination NameRequired
- Destination Company Name
- Destination Building
- Destination StreetRequired
- Destination Suburb
- Destination City
- Destination State
- Destination Post Code
- CountryRequired
- Destination Email
- Destination Phone
- Delivery Instructions
- SKU
- Description
- Quantity
- Weight
- Value
- Tariff Code
- Country of Origin
- Weight
- Height
- Width
- Length
ActionWrite- Order ID
- Order Number
- Reprint Label
ActionWrite
WhatsApp Business is a customer messaging app that delivers fast, reliable communication through organized chats, automated responses, and business profiles.
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