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Desku.io + Simplesat

Create tickets in Desku.io when new negative feedback is received in Simplesat

This Zap gives you the easiest way to stay on top of your customer feedback. Once active, this integration automatically creates a support ticket in Desku.io as soon as negative feedback is received on a specific satisfaction survey in Simplesat.

This Zap gives you the easiest way to stay on top of your customer feedback. Once active, this integration automatically creates a support ticket in Desku.io as soon as negative feedback is received on a specific satisfaction survey in Simplesat.

  1. When this happens...
    SimplesatSimplesat
    New Feedback

    Triggers when new feedback is received.

    TriggerInstant
  2. automatically do this!
    Desku.ioDesku.io
    Create Ticket

    This is the create ticket of action when its trigger fires.

    ActionWrite
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Supported triggers and actions

What does this mean?
  • Simplesat triggers, actions, and search

    New Feedback

    Triggers when new feedback is received.

    Trigger
    Instant
    Try It
    • Survey API endpointRequired

    • Customer name

    • Customer emailRequired

    • Customer company

    • Team member ID

    • Team member name

    • Team member email

    • Ticket ID

    • Ticket subject

    Action
    Write
    • IdRequired

    Action
    Search
    • IdRequired

    Action
    Search
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About Desku.io

With Desku.io you can automate your customer support day to day operations and have more time for what matters most — no code required.

Related categories

  • Customer Support
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simplesat logo

About Simplesat

Simplesat is a survey tool that makes it easy for any business to collect, analyze and publish customer feedback.
Learn moreHelp

Related categories

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Zapier Interfaces

App Builder, CRM (Customer Relationship Management), Forms & Surveys, Zapier