CloudBlue Commerce + Slack

Send Slack channel messages for new or updated CloudBlue Commerce subscriptions

You'll want to know when you have new subscription orders. This integration helps by automatically sending a channel message in Slack when there is a new/updated subscription in new/updated subscriptions in CloudBlue Commerce. Now you will help your team stay up to date with what's going on.

When this happens...
New or Updated Subscription
Triggers when a new subscription is created/updated in CloudBlue Commerce or its status is changed to Activated, Administrative Hold, Credit Hold, Full Hold, or In Grace.
TriggerScheduled
automatically do this!
Send Channel Message
Triggers when a new message is posted to a specific #channel you choose.
ActionWrite

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Supported triggers and actions

What does this mean?

- Plan Id
Trigger
Scheduled
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New RDE Report
Triggers when a rated data report is generated in CloudBlue Commerce.
Trigger
Scheduled
Try It
- Order Type
- Status For Order Type Note
- Provisioning Status
Trigger
Scheduled
Try It
New Customer User
Triggers when a customer user is created in CloudBlue Commerce.
Trigger
Scheduled
Try It
Updated Customer
Triggers when a customer information is updated in CloudBlue Commerce.
Trigger
Scheduled
Try It

- Order NumberRequired
- Refund TypeRequired
Action
Write
- Order NumberRequired
- Change State ToRequired
- Comment
Action
Write

- Customer Account IDRequired
- Customer User login IDRequired
- Customer User PasswordRequired
- Customer User EmailRequired
- Customer User Given NameRequired
- Customer User Family NameRequired
- Customer User Street AddressRequired
- Customer User Address Line 2
- Customer User Country CodeRequired
- Customer User Postal CodeRequired
- Create Admin UserRequired
- Customer User contact number
- Customer User phone numberRequired
- Customer User Fax
- City of Customer User
- Customer User locale
- Customer User Region
Action
Write
- Order NumberRequired
- Subscription Period Duration
- Subscription Period Unit
- Sub Period Note
- Payment Method IDRequired
- Payment Method Note
- Release The Payment DocumentRequired
Action
Write
- IdRequired
- Customer Name
- Customer Address 1
- Customer Address Line 2
- City
- Region
- Postal Code
- Customer Country Code
- Customer locale
- Customer Admin Email
- Customer Admin First Name
- Customer Admin Last Name
- Customer Admin Contact Number
- Customer Billing Email
- Customer Billing First Name
- Customer Billing Last Name
- Customer Business Contact Number
- Customer Technical Email
- Customer Technical First Name
- Customer Technical Last Name
- Customer Technical Contact Number
Action
Write
- Customer External ID
- Customer Account ID
Action
Search
- External Identifier
- Order Number
Action
Search
- Search by
- External Identifier/Order Number
Action
Search
New Channel
Triggers whenever a new #channel is created.
Trigger
Instant
Try It
- Include Alias
Trigger
Instant
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- User Name
- Highlight Word
- Trigger for Bot Messages?
Trigger
Instant
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New Pushed Message
Triggers when you click the "Push to Zapier" button from a message in Slack.
Trigger
Instant
Try It
New Saved Message
Triggers when you save a message.
Trigger
Instant
Try It
- TextRequired
- Remind when?Required
- Remind who?
Action
Write
- ChannelRequired
- Message TextRequired
- Send as a bot?
- Bot Name
- Bot Icon
- Include a link to this Zap?
- Attach Image by URL
- Auto-Expand Links?
- Link Usernames and Channel Names?
- Schedule At
- Zap Id
- File
- Thread
- Send Channel Message?
Action
Write
- Channel NameRequired
Action
Write
- ChannelRequired
- TopicRequired
Action
Write
- Status Text
- Status Emoji
- Expiration Time
Action
Write
Delete Message
This action deletes an existing message in a specific channel on Slack. You need to provide the channel ID and the message timestamp as inputs.
Action
Write
- Search QueryRequired
- Sort By
- Sort Direction
Action
Search
- IDRequired
- Return Raw Results?
Action
Search
- UsernameRequired
- Return Raw Results?
Action
Search

- Subscription Status
Trigger
Scheduled
Try It
New or Updated Plan Category
Triggers when a plan category is created or updated in CloudBlue Commerce.
Trigger
Scheduled
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New Customer
Triggers when a customer is created in CloudBlue Commerce.
Trigger
Scheduled
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Updated Customer User
Triggers when a customer user information is updated in CloudBlue Commerce.
Trigger
Scheduled
Try It
- Report TitleRequired
- Notify By EmailRequired
- Report TypeRequired
Action
Write
- Order NumberRequired
- Payment Method IDRequired
- Payment Method Note
- Release The Payment DocumentRequired
- Item IDRequired
- QuantityRequired
Action
Write
- Provider Account IDRequired
- Customer NameRequired
- External IdentifierRequired
- Customer Address 1Required
- Customer Address Line 2
- City
- Region
- Postal CodeRequired
- Customer Country CodeRequired
- Customer locale
- Customer Admin EmailRequired
- Customer Admin First NameRequired
- Customer Admin Last NameRequired
- Customer Admin Contact NumberRequired
- Customer Billing Contact Email
- Customer Billing Contact First Name
- Customer Billing Contact Last Name
- Customer Billing Contact Number
- Customer Technical Contact Email
- Customer Technical Contact First Name
- Customer Technical Contact Last Name
- Customer Techinical Contact Number
- Admin Creation Note
- Create Admin UserRequired
Action
Write
- User IDRequired
Action
Write
- Customer IDRequired
- Payment Method IDRequired
- Payment Method Note
- Release The Payment DocumentRequired
- External IdentifierRequired
- Parameters
- Service Plan IDRequired
- Subscription Period UnitRequired
- Subscription Period DurationRequired
- Setup Price of Service Plan
- Recurring Price of Service Plan
- Renewal Price of Service Plan
- Transfer Price of Service Plan
- Item IDRequired
- QuantityRequired
- Setup Price
- Recurring Price
- Overuse Price
Action
Write
- Customer ID
- User IDRequired
- Customer User login ID
- Customer User Password
- Customer User Email
- Customer User Given Name
- Customer User Family Name
- Customer User contact number
- Customer User phone number
- Customer User Fax
- Customer User Street Address
- Customer User Address Line 2
- Customer User Country Code
- Customer User Postal Code
- City of Customer User
- Customer User Region
- Customer User locale
- Customer User IsDisabled
Action
Write
- Customer ID
- User ID
- User Type
Action
Search
- Search by
- External Identifier/Order Number
Action
Search
- Trigger for Bot Messages?
Trigger
Instant
Try It
- ChannelRequired
- Trigger for Bot Messages?
Trigger
Instant
Try It
- Channel
- User Name
- Shared
Trigger
Instant
Try It
- ChannelRequired
- Trigger for Bot Messages?
Trigger
Instant
Try It
- Reaction
- Channel
- User
Trigger
Instant
Try It
New User
Triggers when a new Slack user is created / first joins your org.
Trigger
Instant
Try It
- ChannelRequired
- UsersRequired
Action
Write
- Send Multi Message
- Message TextRequired
- Send as a bot?
- Bot Name
- Bot Icon
- Include a link to this Zap?
- Attach Image by URL
- Auto-Expand Links?
- Link Usernames and Channel Names?
- Schedule At
- Zap Id
Action
Write
- ChannelRequired
- Message TextRequired
- Send as a bot?
- Bot Name
- Bot Icon
- Include a link to this Zap?
- Attach Image by URL
- Auto-Expand Links?
- Link Usernames and Channel Names?
- Schedule At
- Zap Id
- File
- Thread
- Send Channel Message?
Action
Write
- First Name
- Last Name
- Title
- Email
- User
Action
Write
- Raw Request User Info
- Api Docs Info
- HTTP MethodRequired
- URLRequired
- Query String Parameters
- Headers
- Additional Request Headers
- Body
Action
Write
Create Private Channel
This action creates a private channel in Slack.
Action
Write
- EmailRequired
- Return Raw Results?
Action
Search
- Full NameRequired
- Return Raw Results?
Action
Search

About CloudBlue Commerce

CloudBlue is a modular, scalable, extensible and secure carrier-grade platform that enables the profitable, end-to-end delivery of services, including onboarding, automation, aggregation, distribution, go-to-market and support.

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Related categories

App Builder

Similar apps

Zapier Interfaces

App Builder, CRM (Customer Relationship Management), Forms & Surveys, Zapier

About Slack

Slack is a platform for team communication: everything in one place, instantly searchable, available wherever you go. Offering instant messaging, document sharing and knowledge search for modern teams.

Learn more Help

Related categories

Team Chat

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Chatwork

Team Chat

Microsoft Teams

Microsoft, Team Chat

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Team Chat

PRODUCTS

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By team

CloudBlue Commerce + Slack

Send Slack channel messages for new or updated CloudBlue Commerce subscriptions

New or Updated Service Plan

Plan Id

New RDE Report

New or Updated Order

Order Type

Status For Order Type Note

Provisioning Status

New Customer User

Updated Customer

Cancel Order

Refund TypeRequired

Change Subscription State

Order NumberRequired

Change State ToRequired

Comment

Create New Customer User

Customer Account IDRequired

Customer User login IDRequired

Customer User PasswordRequired

Customer User EmailRequired

Customer User Given NameRequired

Customer User Family NameRequired

Customer User Street AddressRequired

Customer User Address Line 2

Customer User Country CodeRequired

Customer User Postal CodeRequired

Create Admin UserRequired

Customer User contact number

Customer User phone numberRequired

Customer User Fax

City of Customer User

Customer User locale

Customer User Region

Renew Order

Order NumberRequired

Subscription Period Duration

Subscription Period Unit

Sub Period Note

Payment Method IDRequired

Payment Method Note

Release The Payment DocumentRequired

Update Customer

IdRequired

Customer Name

Customer Address 1

Customer Address Line 2

City

Region

Postal Code

Customer Country Code

Customer locale

Customer Admin Email

Customer Admin First Name

Customer Admin Last Name

Customer Admin Contact Number

Customer Billing Email

Customer Billing First Name

Customer Billing Last Name

Customer Business Contact Number

Customer Technical Email

Customer Technical First Name

Customer Technical Last Name

Customer Technical Contact Number

Find Customer

Customer External ID

Customer Account ID

Find Order

External Identifier

Order Number

Find Subscription

Search by

External Identifier/Order Number

New Channel

New Team Custom Emoji

Include Alias