CloudBlue Commerce + Slack

CloudBlue Commerce + Slack integrations

Send Slack channel messages for new or updated CloudBlue Commerce subscriptions

You'll want to know when you have new subscription orders. This integration helps by automatically sending a channel message in Slack when there is a new/updated subscription in new/updated subscriptions in CloudBlue Commerce. Now you will help your team stay up to date with what's going on.

When this happens...
New or Updated SubscriptionTriggers when a new subscription is created/updated in CloudBlue Commerce or its status is changed to Activated, Administrative Hold, Credit Hold, Full Hold, or In Grace.
TriggerPolling
automatically do this!
Send Channel MessageTriggers when a new message is posted to a specific #channel you choose.
ActionWrite

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More things you can do with CloudBlue Commerce and Slack

Discover other triggers and actions you can use with CloudBlue Commerce and Slack

- Plan_id
Trigger
Polling
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New RDE Report
Triggers when a rated data report is generated in CloudBlue Commerce.
Trigger
Polling
Try It
- Order_type
- StatusForOrderTypeNote
- Provisioning_status
Trigger
Polling
Try It
New Customer User
Triggers when a customer user is created in CloudBlue Commerce.
Trigger
Polling
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Updated Customer
Triggers when a customer information is updated in CloudBlue Commerce.
Trigger
Polling
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- Order Number
  Required
- Refund Type
  Required
Action
Write
- Order Number
  Required
- Change State To
  Required
- Comment
Action
Write

- Customer Account ID
  Required
- Customer User login ID
  Required
- Customer User Password
  Required
- Customer User Email
  Required
- Customer User Given Name
  Required
- Customer User Family Name
  Required
- Customer User Street Address
  Required
- Customer User Address Line 2
- Customer User Country Code
  Required
- Customer User Postal Code
  Required
- Create Admin User
  Required
- Customer User contact number
- Customer User phone number
  Required
- Customer User Fax
- City of Customer User
- Customer User locale
- Customer User Region
Action
Write
- Order Number
  Required
- Subscription Period Duration
- Subscription Period Unit
- SubPeriodNote
- Payment Method ID
  Required
- PaymentMethodNote
- Release The Payment Document
  Required
Action
Write
- Id
  Required
- Customer Name
- Customer Address 1
- Customer Address Line 2
- City
- Region
- Postal Code
- Customer Country Code
- Customer locale
- Customer Admin Email
- Customer Admin First Name
- Customer Admin Last Name
- Customer Admin Contact Number
- Customer Billing Email
- Customer Billing First Name
- Customer Billing Last Name
- Customer Business Contact Number
- Customer Technical Email
- Customer Technical First Name
- Customer Technical Last Name
- Customer Technical Contact Number
Action
Write
- Customer External ID
- Customer Account ID
Action
Search
- External Identifier
- Order Number
Action
Search
- Search by
- External Identifier/Order Number
Action
Search
New Channel
Triggers when a new #channel is created.
Trigger
Instant
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- Include_alias
Trigger
Instant
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- Username
- Highlight Word
- Trigger for Bot Messages?
- Only Public Channels?
Trigger
Instant
Try It
- Channel
  Required
Trigger
Instant
Try It
- Channel
  Required
- Trigger for Bot Messages?
Trigger
Instant
Try It
New Saved Message
Triggers when you save a message.
Trigger
Instant
Try It
- Channel
  Required
- Message
  Required
- Reaction
  Required
Action
Write
- Conversation ID
  Required
Action
Write
- Channel
  Required
- Users
  Required
Action
Write
- Title
- Content
- Channel ID
Action
Write
- Send Multi Message
- Message Text
  Required
- Send as a bot?
- Include a link to this automation?
- Attach Image by URL
- Auto-Expand Links?
- Link Usernames and Channel Names?
- Schedule At
- Zap_id
Action
Write
- Allowed_edit_copy
- Conversation ID
  Required
- Message TS (ID)
  Required
- Posted By
- Content Type
- Reply Broadcast
Action
Write
- Channel
  Required
- Add Zapier app to channel automatically?
- Message Text
  Required
- Send as a bot?
- Bot Name
- Bot Icon
- Include a link to this automation?
- Attach Image by URL
- Auto-Expand Links?
- Link Usernames and Channel Names?
- Schedule At
- Zap_id
- File
- Thread
- Send Channel Message?
Action
Write
- Channel
  Required
- Topic
  Required
- Topic set by
Action
Write
- Status Text
- Status Emoji
- Expiration Time
Action
Write
Remove User from Channel
This action removes a specified user from a specified channel in Slack.
Action
Write
Edit Message
This action updates a specific message sent by the same Authenticated user on Slack. You need to provide the Channel ID, the Timestamp of the message to be edited, and the new text for the message.
Action
Write
Find Public Channel
This action will find a public channel in Slack using either the channel's ID or name.
Action
Write
Delete Message
This action deletes an existing message in a specific channel on Slack. You need to provide the channel ID and the message timestamp as inputs.
Action
Write
- Conversation ID
  Required
Action
Search
- Conversation ID
  Required
- Message ID (ts)
  Required
Action
Search
- Search Query
  Required
- Sort By
- Sort Direction
- Include Bot Messages in Search Results?
Action
Search
- ID
  Required
- Return Raw Results?
Action
Search
- Username
  Required
- Return Raw Results?
Action
Search

- Subscription_status
Trigger
Polling
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New or Updated Plan Category
Triggers when a plan category is created or updated in CloudBlue Commerce.
Trigger
Polling
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New Customer
Triggers when a customer is created in CloudBlue Commerce.
Trigger
Polling
Try It
Updated Customer User
Triggers when a customer user information is updated in CloudBlue Commerce.
Trigger
Polling
Try It
- Report Title
  Required
- Notify By Email
  Required
- Report Type
  Required
Action
Write
- Order Number
  Required
- Payment Method ID
  Required
- PaymentMethodNote
- Release The Payment Document
  Required
- Item ID
  Required
- Quantity
  Required
Action
Write
- Provider Account ID
  Required
- Customer Name
  Required
- External Identifier
  Required
- Customer Address 1
  Required
- Customer Address Line 2
- City
- Region
- Postal Code
  Required
- Customer Country Code
  Required
- Customer locale
- Customer Admin Email
  Required
- Customer Admin First Name
  Required
- Customer Admin Last Name
  Required
- Customer Admin Contact Number
  Required
- Customer Billing Contact Email
- Customer Billing Contact First Name
- Customer Billing Contact Last Name
- Customer Billing Contact Number
- Customer Technical Contact Email
- Customer Technical Contact First Name
- Customer Technical Contact Last Name
- Customer Techinical Contact Number
- AdminCreationNote
- Create Admin User
  Required
Action
Write
- User ID
  Required
Action
Write
- Customer ID
  Required
- Payment Method ID
  Required
- PaymentMethodNote
- Release The Payment Document
  Required
- External Identifier
  Required
- Parameters
- Service Plan ID
  Required
- Subscription Period Unit
  Required
- Subscription Period Duration
  Required
- Setup Price of Service Plan
- Recurring Price of Service Plan
- Renewal Price of Service Plan
- Transfer Price of Service Plan
- Item ID
  Required
- Quantity
  Required
- Setup Price
- Recurring Price
- Overuse Price
Action
Write
- Customer ID
- User ID
  Required
- Customer User login ID
- Customer User Password
- Customer User Email
- Customer User Given Name
- Customer User Family Name
- Customer User contact number
- Customer User phone number
- Customer User Fax
- Customer User Street Address
- Customer User Address Line 2
- Customer User Country Code
- Customer User Postal Code
- City of Customer User
- Customer User Region
- Customer User locale
- Customer User IsDisabled
Action
Write
- Customer ID
- User ID
- User Type
Action
Search
- Search by
- External Identifier/Order Number
Action
Search
- Trigger for Bot Messages?
- Optimized data
Trigger
Instant
Try It
- Channel
  Required
- Trigger for Bot Messages?
- Optimized data
Trigger
Instant
Try It
- Channel
- User Name
- Shared
Trigger
Instant
Try It
- Search Query
  Required
- Optimized data
Trigger
Polling
Try It
- Channel ID
- Reaction
- Member ID
- Message Author ID
Trigger
Instant
Try It
- Automation Identifier
- Access type
Trigger
Instant
Try It
New User
Triggers when a new Slack user is created / first joins your org.
Trigger
Instant
Try It
- Text
  Required
- Remind when?
  Required
- Remind who?
Action
Write
- Conversation ID
  Required
- Scheduled As
  Required
- Scheduled Message ID
  Required
Action
Write
- Channel
  Required
- Add Zapier app to channel automatically?
- Message Text
  Required
- Send as a bot?
- Bot Name
- Bot Icon
- Include a link to this automation?
- Attach Image by URL
- Auto-Expand Links?
- Link Usernames and Channel Names?
- Schedule At
- File
- Thread
- Send Channel Message?
- Zap_id
Action
Write
- Allowed_delete_copy
- Conversation ID
  Required
- Message TS (ID)
  Required
- Posted By
Action
Write
- Canvas ID
  Required
- Operation
  Required
Action
Write
- Channel Name
  Required
Action
Write
- Status_copy
- Approval request message
  Required
- Send message as
  Required
- Approval type
  Required
- Zap_id
- Include a link to this automation?
- Approve button URL
- Approve button label
- Add decline button
- Add details button
- Require confirmation
Action
Write
- First Name
- Last Name
- Title
- Email
- Display Name
- User
Action
Write
- Stop on error
  Required
- HTTP Method
  Required
- URL
  Required
- Query string parameters
- Additional request headers
- Body
Action
Write
Get Message by Timestamp
This action retrieves a specific message from a conversation history in Slack using the message's timestamp.
Action
Write
Retrieve Thread Messages
This action retrieves all the messages sent to a specific thread in a selected channel.
Action
Write
Create Private Channel
This action creates a private channel in Slack.
Action
Write
- Conversation ID
  Required
Action
Search
- Conversation ID
  Required
- Message ID (ts)
  Required
Action
Search
- Conversation ID
  Required
- Message TS (ID)
  Required
Action
Search
- Email
  Required
- Return Raw Results?
Action
Search
- Full Name
  Required
- Return Raw Results?
Action
Search

About CloudBlue Commerce

CloudBlue is a modular, scalable, extensible and secure carrier-grade platform that enables the profitable, end-to-end delivery of services, including onboarding, automation, aggregation, distribution, go-to-market and support.

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About Slack

Slack is a platform for team communication: everything in one place, instantly searchable, available wherever you go. Offering instant messaging, document sharing and knowledge search for modern teams.

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