When this happens...
ClickDeskNew Ticket
Then do this...
SlackSend Channel Message

Notify your team whenever a new ticket comes through on ClickDesk. This Zapier automation will send newly created ClickDesk ticket details as a message over Slack. Easily impress your leads with fast turn around times!

How It Works

  1. A ticket is created on ClickDesk
  2. Zapier sends the details as a Slack message

What You Need

  • ClickDesk account
  • Slack account

Why Zapier?


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It's easy to connect ClickDesk + Slack and requires absolutely zero coding experience—the only limit is your own imagination.

When this happens...
then do this!
New Call

Triggers when new call is ended.

Send Direct Message

Send a direct message to a user or yourself from the Slackbot.

New Ticket

Triggers when new ticket is arrived.

Send Channel Message

Post a new message to a specific #channel you choose.

New Chat

Triggers when new live chat is ended.

Add Reminder

Adds a reminder for yourself or a teammate, just like the /remind slash command.

New Starred Message

Triggers when you star a message.

Set Channel Topic

Sets the topic on a selected channel.

New Message Posted to Channel

Triggers when a new message is posted to a specific #channel you choose.

Invite New User

Invite a new User to your Slack workspace. Uses legacy tokens.

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Become a Zapier Integration Partner

ClickDesk is a combo of Live Chat, Voice and Video Chat and Helpdesk Software For Online Businesses. It is currently helping over 150,000 online businesses to better engage their web visitors.

Slack is a platform for team communication: everything in one place, instantly searchable, available wherever you go. Offering instant messaging, document sharing and knowledge search for modern teams.

See Slack Integrations