Send SMS messages from Clickatell for new Freshdesk tickets

Need to pair some SMS notifications with your new tickets on Freshdesk? This Freshdesk Clickatell integration should be able to handle that nicely for you, since it will trigger with every new ticket on Freshdesk, automatically passing that information over to Clickatell where it will be used to send out a new SMS message to any recipients you indicate.

How It Works

  1. A new ticket is added on Freshdesk
  2. Zapier automatically sends a Clickatell SMS message

What You Need

  • Freshdesk account
  • Clickatell account
Send SMS messages from Clickatell for new Freshdesk tickets
Freshdesk integration logo

Freshdesk is an online helpdesk software with multiple channel customer service to support customers across email, phone, chat, web, Twitter and more.

Clickatell integration logo

Send SMS messages (up to 765 characters) through your Clickatell account to alert mobile users on various triggers OR execute actions based on receiving an SMS in your Clickatell two way account.

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