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Send SMS messages from Clickatell for new Freshdesk tickets

  1. When this happensStep 1: New Ticket

  2. Then do thisStep 2: New SMS

Need to pair some SMS notifications with your new tickets on Freshdesk? This Freshdesk Clickatell integration should be able to handle that nicely for you, since it will trigger with every new ticket on Freshdesk, automatically passing that information over to Clickatell where it will be used to send out a new SMS message to any recipients you indicate.

How It Works

  1. A new ticket is added on Freshdesk
  2. Zapier automatically sends a Clickatell SMS message

What You Need

  • Freshdesk account
  • Clickatell account
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