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Send SMS messages from Clickatell for new Freshdesk tickets

  1. When this happensStep 1: New Ticket

  2. Then do thisStep 2: New SMS

Need to pair some SMS notifications with your new tickets on Freshdesk? This Freshdesk Clickatell integration should be able to handle that nicely for you, since it will trigger with every new ticket on Freshdesk, automatically passing that information over to Clickatell where it will be used to send out a new SMS message to any recipients you indicate.

How It Works

  1. A new ticket is added on Freshdesk
  2. Zapier automatically sends a Clickatell SMS message

What You Need

  • Freshdesk account
  • Clickatell account
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Connect Clickatell + Freshdesk in Minutes

It's easy to connect Clickatell + Freshdesk and requires absolutely zero coding experience—the only limit is your own imagination.

All Triggers & Actions

InstantNew SMS

Trigger executed whenever a new Sms is received in your Clickatell Account Mobile Virtual Number.

InstantNew Contact

Triggers when a new customer is created.

InstantUpdate Ticket

Triggers when a Ticket is updated.

InstantNew Ticket

Triggers when there is a new ticket is created in Freshdesk.

InstantNew Ticket Note

Triggers when a Note is added to a Ticket.

InstantUpdate Contact

Triggers when a user is updated.