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Clickatell + Freshdesk

Send SMS messages from Clickatell for new Freshdesk tickets

Need to pair some SMS notifications with your new tickets on Freshdesk? This Freshdesk Clickatell integration should be able to handle that nicely for you, since it will trigger with every new ticket on Freshdesk, automatically passing that information over to Clickatell where it will be used to send out a new SMS message to any recipients you indicate.

Need to pair some SMS notifications with your new tickets on Freshdesk? This Freshdesk Clickatell integration should be able to handle that nicely for you, since it will trigger with every new ticket on Freshdesk, automatically passing that information over to Clickatell where it will be used to send out a new SMS message to any recipients you indicate.

  1. When this happens...
    FreshdeskFreshdesk
    New Ticket

    Triggers when there is a new ticket is created in Freshdesk.

    TriggerInstant
  2. automatically do this!
    ClickatellClickatell
    New SMS

    Send a new SMS.

    ActionWrite
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Supported triggers and actions

What does this mean?
  • Freshdesk triggers, actions, and search

    New Ticket

    Triggers when there is a new ticket is created in Freshdesk.

    Trigger
    Instant
    Try It
  • Freshdesk triggers, actions, and search

    New Ticket Note

    Triggers when a Note is added to a Ticket.

    Trigger
    Instant
    Try It
  • Freshdesk triggers, actions, and search

    Update Contact

    Triggers when a user is updated.

    Trigger
    Instant
    Try It

    • NameRequired

    • Description

    • Notes

    • Domains

    Action
    Write
  • Freshdesk triggers, actions, and search

    New Contact

    Triggers when a new customer is created.

    Trigger
    Instant
    Try It
  • Freshdesk triggers, actions, and search

    Update Ticket

    Triggers when a Ticket is updated.

    Trigger
    Instant
    Try It

    • Ticket NoRequired

    • NotesRequired

    • PrivateRequired

    Action
    Write

    • Forum CategoryRequired

    • NameRequired

    • TypeRequired

    • VisibilityRequired

    • Description

    Action
    Write
clickatell logo
clickatell logo

About Clickatell

Send SMS messages (up to 765 characters) through your Clickatell account to alert mobile users on various triggers OR execute actions based on receiving an SMS in your Clickatell two way account.

Related categories

  • Phone & SMS
freshdesk logo
freshdesk logo

About Freshdesk

Freshdesk is an online helpdesk software with multiple channel customer service to support customers across email, phone, chat, web, Twitter and more.
Help

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