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ChatGPT (OpenAI)
ChatGPT (OpenAI)
1. Choose trigger event
CustomerX
CustomerX
2. Choose action
1. Select the event
Setup
Test
ChatGPT (OpenAI)
Choose a trigger event
Choose a trigger
A trigger is the event that starts your Zap.
Add your action
An action happens after the trigger—such as "Cancellation Contract" in CustomerX.
You’re connected!
Zapier seamlessly connects ChatGPT (OpenAI) and CustomerX, automating your workflow.
Supported triggers and actions
Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.
Message
Images
Required
Max Tokens
Action
This is an event a Zap performs.
Write
Create a new record or update an existing record in your app.
Text to Be Analyzed
Required
Model
Required
Analysis Type
Required
Info_1
Action
This is an event a Zap performs.
Write
Create a new record or update an existing record in your app.
User Message
Required
Model
Required
Use Latest Stable Version
Memory Key
User Name
Assistant Name
Assistant Instructions
Max Tokens
Temperature
Top P
Info_2
Action
This is an event a Zap performs.
Write
Create a new record or update an existing record in your app.
Text to Be Classified
Required
Categories
Required
Model
Required
Max Tokens
Temperature
Top P
Action
This is an event a Zap performs.
Write
Create a new record or update an existing record in your app.
Text to embed
Required
Model
Dimensions
Encoding format
Action
This is an event a Zap performs.
Write
Create a new record or update an existing record in your app.
File
Required
Prompt
Response Format
Timestamp Granularity
Language of the Audio
Temperature
Action
This is an event a Zap performs.
Write
Create a new record or update an existing record in your app.
Unstructured Text
Required
Model
Required
Description
Required
Values to Extract
Required
Action
This is an event a Zap performs.
Write
Create a new record or update an existing record in your app.
Prompt
Required
Model
User
Action
This is an event a Zap performs.
Write
Create a new record or update an existing record in your app.
Text to Be Summarized
Required
Model
Required
Max Tokens
Temperature
Top P
Action
This is an event a Zap performs.
Write
Create a new record or update an existing record in your app.
File
Required
Prompt
Response Format
Temperature
Action
This is an event a Zap performs.
Write
Create a new record or update an existing record in your app.
Stop on error
Required
HTTP Method
Required
URL
Required
Query string parameters
Additional request headers
Body
Action
This is an event a Zap performs.
Write
Create a new record or update an existing record in your app.
Filename To Search For
Required
File_purpose_to_search_for
Action
This is an event a Zap performs.
Search
Find existing data in your app
Video
Required
Action
This is an event a Zap performs.
Search
Find existing data in your app
Filename To Search For
Required
File_purpose_to_search_for
File
Required
Purpose
Action
This is an event a Zap performs.
Search or write
Find existing data in your app, or create a new record if no data is found
External Id Client
Company Name
Required
Date Register
Required
E-mail
Trading Name
CNPJ/CPF
City
State
CEP
Country
Street
District
Number
Segment
Service
Group
Tag Names
Action
This is an event a Zap performs.
Write
Create a new record or update an existing record in your app.
Id External of Contract
Required
Description of Additive
Required
Date Initial of Additive
Required
Date Sale of Additive
Required
Value of Additive
Required
Type Additive
Required
Date final of Additive
Note of Additive
Id External of Additive
Number of Users of Additve
Value per Users of Additve
Contract Plan Id
Renew in Days
Action
This is an event a Zap performs.
Write
Create a new record or update an existing record in your app.
Note
Required
Date Response
Required
Date Send
Required
Email User
Required
Observation
Action
This is an event a Zap performs.
Write
Create a new record or update an existing record in your app.
Name
Required
Email
Required
Type of Contact
Required
Id External of Client
CNPJ/CPF
Birthday
Action
This is an event a Zap performs.
Write
Create a new record or update an existing record in your app.
External Id
External Id Client
Required
External Id Contact
Required
Title
Required
Description
Required
Type Ticket
Required
Date Opening
Required
Status
Required
Priority
Name of Attendant
Email Of Attendant
Date Reopening
Date Closing
Date Finalized
Action
This is an event a Zap performs.
Write
Create a new record or update an existing record in your app.
External Id
External Id Client
Identifier
Description
Date issue
Date due
Value
Status
Date payment
Discont Paid
Amount paid
Action
This is an event a Zap performs.
Write
Create a new record or update an existing record in your app.
Message
Image
Required
Max Tokens
Action
This is an event a Zap performs.
Write
Create a new record or update an existing record in your app.
Text to Be Analyzed
Required
Info_1
Max Tokens
Model
Required
Temperature
Action
This is an event a Zap performs.
Write
Create a new record or update an existing record in your app.
Copy
Moderation Model
Required
Text to be classified
Images to Moderate
Action
This is an event a Zap performs.
Write
Create a new record or update an existing record in your app.
Model
Required
User Message
Required
Instructions
Info_2
Use Prompt Template
Images
File_clarification
Files
Max Tokens
Tool Choice
Parallel Tool Calls
Max Tool Calls
Tools
Response Format
Advanced_warning
Memory Key
Prompt Cache Key
Safety Identifier
Metadata
Action
This is an event a Zap performs.
Write
Create a new record or update an existing record in your app.
Image
Required
Mask
Prompt
Required
Model
End user ID
Action
This is an event a Zap performs.
Write
Create a new record or update an existing record in your app.
Prompt
Required
Model
Duration (seconds)
Resolution
Action
This is an event a Zap performs.
Write
Create a new record or update an existing record in your app.
Unstructured Text
Required
Model
Required
Description
Required
Values to Extract
Required
Action
This is an event a Zap performs.
Write
Create a new record or update an existing record in your app.
Info_1
Info_2
Model
Required
Prompt
Required
Temperature
Maximum Length
Stop Sequences
Top P
Frequency Penalty
Presence Penalty
Action
This is an event a Zap performs.
Write
Create a new record or update an existing record in your app.
Info_1
Info_2
Model
Required
Text
Required
Voice
Required
Response_format
Speed
Action
This is an event a Zap performs.
Write
Create a new record or update an existing record in your app.
Recipient Name
Required
Recipient Email
Required
From Name
Required
Email Prompt
Required
Tone
Required
Body Type
Required
Info_3
Model
Required
Max Tokens
Temperature
Top P
Action
This is an event a Zap performs.
Write
Create a new record or update an existing record in your app.
Conversation ID
Required
Action
This is an event a Zap performs.
Search
Find existing data in your app
Response ID
Required
Action
This is an event a Zap performs.
Search
Find existing data in your app
Query
Required
Documents
Required
Action
This is an event a Zap performs.
Search
Find existing data in your app
External Id Contract
Required
Reason of Cancellation
Required
Action
This is an event a Zap performs.
Write
Create a new record or update an existing record in your app.
External Id Client
Required
Description
Required
Start Date
Required
Final Date
Contract Value
Required
Date Sale
Required
Contract Plan ID
External Id Contract Plan
Renew In Days
Seller
Setup Value
Action
This is an event a Zap performs.
Write
Create a new record or update an existing record in your app.
External Id
External Id Client
Required
Identifier
Required
Description
Required
Date issue
Required
Date due
Required
Value
Required
Status
Required
Date payment
Discont Paid
Amount paid
Action
This is an event a Zap performs.
Write
Create a new record or update an existing record in your app.
External Id
Required
External ID Ticket
Required
Title
Required
Description
Required
Type Activity
Required
Date Registration
Required
Status
Required
Action
This is an event a Zap performs.
Write
Create a new record or update an existing record in your app.
External Id
Required
E-mail
External Id Client
External Id Contact
Title
Required
Description
Required
Type Ticket
Required
Date Opening
Required
Status
Required
Priority
Name of Attendant
Email Of Attendant
Date Reopening
Date Closing
Date Finalized
Action
This is an event a Zap performs.
Write
Create a new record or update an existing record in your app.
External Id Client
Required
Type of Tracking
Required
Identifier
Required
Email Contact
Required
Date Tracking
Amount
Total fixed amount per day
Total fixed amount per tracking
Action
This is an event a Zap performs.
Write
Create a new record or update an existing record in your app.
External Id Ticket (ID External of UPDATE)
Required
External Id Client
External Id Contact
Title
Description
Type Ticket
Date Opening
Status
Priority
Name Of Attendant
Email Of Attendant
Date Reopening
Date Closing
Date Finalized
Action
This is an event a Zap performs.
Write
Create a new record or update an existing record in your app.
For AI agents & developers
Use ChatGPT (OpenAI) and CustomerX with AI agents and code
Beyond Zap workflows. Call ChatGPT (OpenAI) and CustomerX actions directly from your AI client or your codebase, using the same 9,000+ app integrations Zapier already runs.
No code
Connect via Zapier MCP
Expose ChatGPT (OpenAI) and CustomerX actions as tools in any MCP client. Authenticate once, then call them in natural language.
Example actions on this page
Analyze Images
Cancellation Contract
Works with
Claude · ChatGPT · Cursor · any MCP-compatible client
There is no Python package yet. SDK is TypeScript-only (@zapier/zapier-sdk). The MCP server URL is personal to your account; get it at zapier.com/mcp.
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Customers who say using Zapier has made them better at their job
25m
Customers have created over 25 million Zaps on the platform
6 mins
The average user takes less than 6 minutes to set up a Zap
Connect ChatGPT (OpenAI) and CustomerX to integrate crucial parts of your business
With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.
Automate your lead management and improve conversions
With Zapier, you can automate every part of your lead funnel and give yourself the best chance at converting leads. Automate everything from lead capture to outreach to reporting—and close more deals as a result.
Create more impactful campaigns with automation
Measuring campaign performance across platforms can get chaotic. Plus, digging up the right metrics costs you precious time and effort. With Zapier, you can create a centralized view of your performance, skillfully manage your lists, and ensure your campaigns drive ROI across the business.
Provide world-class support with a little help from automation
Support reps can't be productive when they have to track down crucial information for every incident or ticket. With Zapier, you can automatically send your reps the context they need to resolve tickets quickly and create a seamless customer experience.
Automate your way to actionable, up-to-date data
The days of manually exporting and importing data are over. With Zapier, you can send data where it needs to go, in the format you need it—so you can centralize your data and unlock more insights.
Resolve incidents faster with automation
Your technical support team wants to focus on tech tickets rather than admin work. With Zapier, you can automate everything from ticket creation to routing to inter-team communication—eliminating friction from incident management and increasing speed to resolution.
Learn how to automate ChatGPT (OpenAI) on the Zapier blog
Make work flow with AI
Level up your ChatGPT (OpenAI) to CustomerX integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.
